What is better CloudTalk or NeoDove? When scouting for the ideal Business Phone Systems for your organization it is suggested that you review the characteristics, rates, as well as other critical data about the product and vendor. Here, you can check the parallels and discrepancies between CloudTalk (overall score at 8.5 and user satisfaction at 100%) and NeoDove (overall score at 8.0 and user satisfaction at 95%).
It's also possible to check their specific modules, like features, plans, costs, terms and conditions, etc. Moreover, analyze the terms closely for information on hidden costs, such as, setup cost, separate helpdesk support, upgrade fees, cloud storage fees, and other similar charges.
In case you you want to quickly find the top Call Center Software according to our review team we advise you take a look at these solutions: JustCall, Zendesk, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
NeoDove is a communication platform that provides cloud telephony, platform integration, and lead management features for telecallers and salespersons.
You shouldn’t expect exclusively a wide set of features and adjustable pricing plans from a well-known Business Phone Systems. Almost as significant as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about CloudTalk or NeoDove, or you face some problems, or maybe you’ll need to request a certain update or functionality useful to your business you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to enjoy personal training or at the very least a knowledge base you can use.
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