What is better CloudTalk or NeoDove? To make sure you acquire the most useful and productive Business Phone Systems for your company, you need to compare products available on the market. For example, here it is possible to match CloudTalk’s overall score of 8.5 against NeoDove’s score of 8.0. You may also review their general user satisfaction: CloudTalk (100%) vs. NeoDove (95%).
In addition, you can review their pros and cons feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to pick the right software for your company. It’s clear you must understand your unique needs to realize which solution addresses those needs.
Our experts made sure to prepare reviews of all popular Call Center Software services available out there, but among them these three caught our special attention: Freshdesk Contact Center, JustCall, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
NeoDove is a communication platform that provides cloud telephony, platform integration, and lead management features for telecallers and salespersons.
Every time you pick a product that you think will work best for your business you shouldn’t just focus on what reviewers have to say about it. In many cases individual experience with the solution will vary, depending on specific preferences and needs. That’s the reason why in our reviews we also give our User Satisfaction Rating for each solution to give you an immediate overview of how real users of CloudTalk and NeoDove evaluate their experience with the solution. Our algorithm is built around advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to get a complete and credible overview of what other people think about each service. In this example CloudTalk has a total satisfaction rating at 100% while for NeoDove 95% of users say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
