What is better CloudTalk or Loomion? The perfect Communications Software is a product that can address your company’s unique needs. It is possible to determine which alternative is best suited for your enterprise if you assess numerous products before you decide which one is the best.
For example, CloudTalk and Loomion are scored at 8.5 and 8.0, respectively, for all round quality and performance. Likewise, CloudTalk and Loomion have a user satisfaction rating of 100% and N/A%, respectively, which reveals the general satisfaction they get from customers. Even better, talk to an existing customer of the software and ask for their comments about the software in question.
People who want to save some time or would like to get a Call Center Software recommendation from our team may want to examine these top choices for the current year: Zendesk, JustCall, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Contact Loomion for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
You should keep in mind that even though both CloudTalk and Loomion may offer a reliable set of features each product may be aimed at a different business size. If you are analyzing various solutions you may want to give some attention to a business size they are catering to. Certain features could scale up with no problem for huge enterprises but if you run a small or medium company it’s often better to avoid paying for customized functionalities that you might never use.
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