What is better CloudTalk or konectar? Today’s companies need the best Communications Software product to remain competitive. On this page we help you with choosing the best product, by allowing you to evaluate CloudTalk and konectar down to the very details of their individual offers.
You can also check our total scoring values, which rate the software overall quality and performance. CloudTalk got a 8.5 score, while konectar has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 100% (CloudTalk) against 100% (konectar). Remember to choose the application that best addresses your top priorities, not the software with the most robust features.
People who don't have much time or would like to get a Call Center Software suggestion from our experts may want to examine these top choices for the current year: Zendesk, Freshdesk Contact Center, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In case you continue having doubts about which service will work best for your business it might be a sensible idea to examine each service’s social metrics. These metrics are quite often a way to see how popular each product is and how wide is its online presence.For instance, if you look at CloudTalk LinkedIn page you’ll see that they are followed by 40 people. In case of konectar the number of followers on their LinkedIn page is 0.
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