What is better CloudTalk or Jive? Choosing the best Business Phone Systems for your business is difficult with too much functions, choices, and offers to choose from. On the other hand, depending on our website will allow you to cut down the necessary steps by showing all major software in one location.
As an illustration, you can contrast CloudTalk and Jive for their tools and overall scores, in this case, 8.5 and 9.0, respectively. Similarly, you can compare which one has superior general user satisfaction rating: 100% (CloudTalk) and 97% (Jive) to learn which one is better for your organization. Don’t simply pick the solution with the most attractive price, but the one that has the most cost-effective value.
Those of you who don't have much time or want a Call Center Software advice from our team might want to examine these top choices for this year: Zendesk, Freshdesk Contact Center, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
All standard voice pricing applies to new customers, is billed on a per-device basis, includes all features with unlimited use, and option for no obligation month-to-month account or long-term contract. 24/7 customer and technical support is also offered.
Jive integrates with the following business systems and applications:
Wrike
Workfront
Lucidchart
LoginRadius
Kapost
Folloze
Oracle Eloqua
SocialChorus
Bitium
Badgeville
Atlassian Integration Connectors
Gmail
Outlook
Evernote
Google Drive
Sharepoint Online
Cisco WebEx
Jabber
Microsoft Skype for Business Online
Google Hangouts
Salesforce
ServiceNow
Zendesk
Jira
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lafarge, Schneider Electric, T-Mobile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Jive is a software tool that gives you one place with everything you need to get your job done. It is packed with innovative tools and functionalities designed to empower businesses to be strategically aligned and help individual employees and teams boost productivity. It also offers integrated mobile apps that keep work teams connected 24/7.
In case you are still having second thoughts about which product will be best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular a given app is and how big is its online presence. For instance CloudTalk Twitter account has currently 14 followers. At the same time Jive Twitter is followed by 21168 people.
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