What is better CloudTalk or GainTools EML to PST Converter? If you’re experiencing a hard time picking the right Communications Software product for your company, try to compare and contrast the available software and discover which service offers more benefits. For instance, here you can examine CloudTalk (overall score: 8.5; user rating: 100%) vs. GainTools EML to PST Converter (overall score: 8.0; user rating: N/A%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to compare their features will significantly improve the possibility of obtaining the right product for your company. Pay attention to other areas of the software like ease-of-use, flexibility, scalability, and pricing options.
People who don't have much time or would like to get a Call Center Software suggestion from our team might want to examine these top choices for this year: JustCall, Zendesk, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
GainTools offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business. It also offers a free 30-day trial version of the application with limited functions.
When you test various Communications Software apps you shouldn’t simply explore their features list and offered pricing packages. Pay attention to the fact that the service should be meeting your standards and company so the more flexible their offer the better. Learn what platforms are supported by CloudTalk and GainTools EML to PST Converter and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this may be a critical factor for many companies.
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