What is better CloudTalk or Fuze? You have such a huge number of Business Phone Systems options in today’s state of that industry that picking the right product can be confusing. On our comparison page, you can actually examine the functions, stipulations, available plans, and more details of CloudTalk and Fuze.
You can also assess their score (8.5 for CloudTalk vs. 8.6 for Fuze) and user satisfaction level (100% for CloudTalk vs. 98% for Fuze). The scores and ratings offer you a general idea how both of these software products perform. Moreover, make sure if the solution can integrate with existing business apps to ensure greater productivity.
In the event you have to quickly find the best Call Center Software according to our experts we recommend you try out one of these services: Freshdesk Contact Center, JustCall, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Fuze integrates with the following business systems and applications:
Gong AI
Slack
Samsung
Salesforce
Zendesk
Office365
Skype for business
Outlook
Gmail
Google calendar
Dropbox
SharePoint
OneDrive
Box
Adobe
Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Trustpilot, Associated Press, National Geographic, Careerbuilder, AstraZeneca, Kronos, American Pacific Mortgage, US Auto Sales, Messila Valley Transportation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Fuze is a global cloud communications company that provides a unified communications and contact center experience for the enterprise. With Fuze's enterprise-grade and centralized platform, businesses can take advantage of simplified yet flexible communication tools.
You don’t want only a broad array of useful tools and flexible pricing plans from a popular Business Phone Systems. Almost as crucial as key features is a top-notch customer support. You want to guarantee that when you have any questions about CloudTalk or Fuze, or you struggle with some problems, or perhaps you’ll want to request a certain revision or functionality beneficial to your business you can count on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can enjoy personal training or at least an FAQ you can use.
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