What is better CloudTalk or Evolve IP? Getting the most appropriate Business Phone Systems for your organization is difficult with so many functions, choices, and terms to check. But, using our review platform will allow you to cut down the selection process by getting all key products in a single place.
For instance, you can contrast CloudTalk and Evolve IP for their features and overall scores, namely, 8.5 and 8.6, respectively. Furthermore, you can check which product has better general user satisfaction rating: 100% (CloudTalk) and 92% (Evolve IP) to determine which software is the better option for your company. Don’t just choose the software with the most attractive price, but the one that has the most cost-effective value.
Users who don't have much time or want a Call Center Software recommendation from our experts may want to investigate these top choices for this year: JustCall, Freshdesk Contact Center, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Evolve IP Phone System integrates with the following business systems and applications:
Salesforce
Zendesk
Skype for Business
UC1
Microsoft Dynamics
Google
Office365
SugarCRM
ACT
Notes9 Social Edition
ZoHo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dior, Applebees, TastyKake, Virgin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified communications platform that provides voice services and business collaboration tools for video, chat, web conferencing and screen sharing requirements. The system also offers state-of-the-art handsets and soft phones.
All the data, facts and statistics that we shared in this comparison were taken from official vendor pages, advertising materials available online, real-life experience from real users as well as our personal everyday use of each app by an expert. We put a lot of effort to thoroughly study each service, therefore we not only study it ourselves, but we also correlate our results with views of other people from the B2B community.
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