What is better CloudTalk or Evolve IP? When you compare CloudTalk and Evolve IP, you can easily see which Business Phone Systems product is the more suitable choice. This guarantees that your company will be able to choose most productive and useful program. You can study the specifics, including available tools, pricing, plans offered by each vendor, offer conditions, and more
We also let you check their total scores to know which one looks to be more beneficial for your firm. CloudTalk has 8.5 points for overall quality and 100% rating for user satisfaction; while Evolve IP has 8.6 points for overall quality and 92% for user satisfaction. Likewise, you can also assess which software business is more dependable by sending an email request to both vendors and see which one replies faster.
Those of you who are pressed for time or need a Call Center Software suggestion from our experts might want to investigate these top choices for this year: Zendesk, JustCall, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Evolve IP Phone System integrates with the following business systems and applications:
Salesforce
Zendesk
Skype for Business
UC1
Microsoft Dynamics
Google
Office365
SugarCRM
ACT
Notes9 Social Edition
ZoHo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dior, Applebees, TastyKake, Virgin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified communications platform that provides voice services and business collaboration tools for video, chat, web conferencing and screen sharing requirements. The system also offers state-of-the-art handsets and soft phones.
Both CloudTalk and Evolve IP were reviewed by a panel of independent SaaS experts who conducted a detailed analysis of all core elements of each software. Their total score was prepared by means of unique SmartScore algorithm that provides a separate partial score to every factor including: main functionalities, customer support, mobile support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only thing important to a business so we make sure we pay attention to all facets of a software prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
