What is better CloudTalk or Callture? You have such a huge number of Business Phone Systems alternatives in today’s state of that industry that choosing the right product may be difficult. On our comparison page, we let you examine the tool, pricing conditions, available plans, and more details of CloudTalk and Callture.
You can examine their score (8.5 for CloudTalk vs. 8.5 for Callture) and user satisfaction level (100% for CloudTalk vs. N/A% for Callture). The scores and ratings give you an overall idea how both these software products perform. In addition, make sure if the solution can integrate with the company’s current business apps to promote greater productivity.
Right now, the best solutions in our Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Callture’s plans are priced at $35.95/month flat rate. The difference is the more users, the more toll-free minutes you get to enjoy, after which users are charged 2.8 cents/minute. Here are the details:
An open API architecture allows Callture to work seamlessly with any service. It can likewise integrate with the following applications:
ConnectWise
Zoho
Gold Mine
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OHL Construction, BizPhoto, WorldBand Media
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based business phone service that offers all the functionalities of high-end systems, minus the additional investments in hardware and installation fees.
All the data, details and reviews that we shared in this comparison were collated from official company websites, advertising resources available online, actual experience from real clients as well as our personal hands-on use of every app by a professional reviewer. We do our best to comprehensively analyze every software, therefore we not only examine it ourselves, but we also compare our findings with experiences of other users from the SaaS community.
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