What is better CloudTalk or BlueJeans? Different companies need different types of Communications Software. To understand well which service meets your needs, think of assessing various options feature by feature including their conditions and costs. Likewise, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: CloudTalk (8.5) vs. BlueJeans (8.1) for all round quality and functionality; CloudTalk (100%) vs. BlueJeans (98%) for user satisfaction rating. Check out their high and weaker points and find out which software is a better option for your company. An effective, simple tip is to write the advantages and disadvantages of both solutions side by side and see which solution is better.
In case you you need to quickly decide on the more reliable Call Center Software according to our review team we suggest you check out one of these services: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Almost as important as useful features and client support level are pricing options given by CloudTalk and BlueJeans. Although price should not be the sole element it’s surely a significant thing to consider. You should expect a flexible pricing plan that can be matched with your company size and easily scaled up when your team develops. Make sure you don’t choose pricing plans that have additional tools that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can usually count on special pricing. You should also try out a free trial or demo of each service to spend at least some time using it. It’s a useful experience that doesn’t require you to invest any money and provides you with a reliable overview of what it feels like to work with CloudTalk and BlueJeans.
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