What is better CloudTalk or Allworx Verge? Choosing the right Business Phone Systems for your company is not that easy with too much features, options, and terms to take note of. However, relying on our website will allow you to streamline the selection steps by showing all main software in one location.
For example, you can contrast CloudTalk and Allworx Verge for their functions and overall scores, in this case, 8.5 and 7.7, respectively. Similarly, you can check which software has higher general user satisfaction rating: 100% (CloudTalk) and N/A% (Allworx Verge) to learn which product is the better option for your business. Don’t just choose the software with the cheapest price, but the service that gives the most cost-effective value.
In case you you need to quickly decide on the top Call Center Software according to our review team we recommend you try out these products: Freshdesk Contact Center, Zendesk, JustCall.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Allworx Verge doesn’t publish its enterprise pricing information; the details are available upon request. Contact the vendor for a detailed pricing quite.
Both CloudTalk and Allworx Verge were tested by a team of independent B2B experts who prepared a thorough analysis of all important elements of each product. Their final rating was prepared with unique SmartScore system which calculates a separate partial score to every element like: main features, client support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only aspect important to a business so we do our best to pay attention to all facets of a app before calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
