What is better Client Heartbeat or dotdigital? Getting the ideal Customer Experience Management Software product is all about assessing various solutions and figuring out the top software for your specific needs. Our proprietary process provides you with a brief look at the general rating of Client Heartbeat and dotdigital. For total quality and performance, Client Heartbeat scored 8.6, while dotdigital scored 8.8. On the other hand, for user satisfaction, Client Heartbeat earned 84%, while dotdigital earned 97%.
Below it's also possible to look at their features, terms, plans, etc. to see which program will be more appropriate for your situation. An important element to check is if the software can enable and disable permissions on various types of users to limit the exposure of any critical corporate data.
We realize that not all companies have the time to try out a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:
dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.
dotdigital integrates with the following applications:
Microsoft Dynamics
BlueVenn
Magento
MailshotMaker by Royal Mail
JustUno
Yieldify
Smile.io
Antavo
WooCommerce
Leads Bridge
WisePops
Nosto
Salesforce
Shopify Plus
Commerce Cloud
Sana Commerce
LoyaltyLion
PieSync
Zapier
Klevu
BigCommerce
Shopware
purple
ORO CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jet2.com, Virgin Active, T.M.Lewin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative, cloud-based customer engagement platform designed to help B2B, B2C, and e-commerce marketers create, test, automate, and send marketing emails with ease.
No Customer Experience Management Software will be perfect enough to solve all the needs of a specific team. Though core features of Client Heartbeat and dotdigital are obviously a priority you should also thoroughly study the integrations provided by a given product. In many cases your team will already be making use of various kinds of B2B software in your company and it’s much more beneficial to choose software that integrate well with each other. That way you can be certain of a reliable exchange of information between your teams and services, which can considerably reduce time wasted on migrating between one service and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
