What is better Cisco Unified Communications Manager or CloudTalk? To successfully get the most helpful and productive Business Phone Systems for your business, you have to compare products available on the market. For instance, here it is possible to match Cisco Unified Communications Manager’s overall score of 9.2 against CloudTalk’s score of 8.5. You can even compare their general user satisfaction: Cisco Unified Communications Manager (92%) vs. CloudTalk (100%).
What’s more, you can review their pros and cons feature by feature, including their terms and conditions and prices. By comparing products you are sure that you select the right software for your situation. Of course you must understand your specific needs to realize which software matches those needs.
We know that not all businesses have enough time to scrutinize a wide range of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Business Phone Systems category are: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
Cisco Unified Communications Manager’s SMB and enterprise pricing plan information is available upon request. Please contact the vendor, and ask for a quote.
Cisco Unified Communications Manager supports integration with many third-party line-of-business applications and communication systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Watkins Glen Central School District , Almirall, RSA Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable, scalable, and highly interoperable communication and collaboration solution that allows teams in various industries to interact and engage from a unified platform, enhance productivity and mobility, and ensure security and compliance.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
You shouldn’t count on only a broad range of useful tools and flexible pricing plans from a credible Business Phone Systems. Almost as important as main features is a quality customer support. You want to make sure that when you have any questions about Cisco Unified Communications Manager or CloudTalk, or you struggle with some problems, or maybe you’ll want to ask for a specific revision or functionality beneficial to your team you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can profit from personal training or at least an FAQ you can use.
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