What is better Chat Whisperer or Splashtop Remote Support? If you want an efficient Customer Support Software product for your organization you must take time to examine a wide range of solutions. It doesn’t have to be challenging, and can be as simple as matching their functionalities in a table like the one below. You will also get a quick idea how each product operates. For example, on this page you can find Chat Whisperer’s overall score of 8.5 and compare it against Splashtop Remote Support’s score of 8.9; or Chat Whisperer’s user satisfaction level at 95% versus Splashtop Remote Support’s 90% satisfaction score.
The contrast can help you spot the pros and cons of each software, and choose which one matches your requirements better. Aside from the rich features, the application which is simple and intuitive is always the better product.
If you have to quickly find the optimal Live Chat Software according to our review team we recommend you take a look at the following services: Pipedrive, Vision Helpdesk, Zendesk.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
Both Chat Whisperer and Splashtop Remote Support were evaluated by a team of reliable SaaS experts who carried out a full analysis of all important elements of every solution. Their final score was calculated with unique SmartScore system that calculates an individual partial score to each component such as: main functionalities, customer support, mobile support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only aspect essential to a business so we make sure we pay attention to all facets of a service before giving it a final rating.
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