What is better Channels or Zoho Wiki? Buying the best Customer Support Software product is all about comparing different solutions and identifying the top application for your specific needs. Our proprietary algorythm gives you an instant look at the general rating of Channels and Zoho Wiki. For general quality and performance, Channels scored 8.5, while Zoho Wiki scored 8.3. On the other hand, for user satisfaction, Channels earned 95%, while Zoho Wiki earned 100%.
Below you can also check their features, terms, plans, etc. to determine what application will be more appropriate for your company. One critical aspect to check is whether the app allows you to enable/disable permissions on different types of users to limit the exposure of any sensitive business data.
In the event you have to quickly identify the best Customer Support Software according to our review team we advise you take a look at the following services: Zendesk, Freshdesk Omni, Freshdesk.
Zoho Wiki integrates with the whole Zoho Business Suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Web-hosted wiki platform that provides business owners with a ready-made platform for sharing critical content. This is a tool best used to foster knowledge creation and collaboration within an organization. Zoho Wiki is easy to use and is collaborative at the get-go. It is also equipped with administration options to enforce orderly work structure.
You shouldn’t count on only a wide array of features and flexible pricing packages from a popular Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to make sure that when you have any questions about Channels or Zoho Wiki, or you face some problems, or perhaps you’ll want to request a specific update or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to profit from personal training or at least a knowledge base you can use.
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