Slack
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call dialer and matching
- Workflow management
- Call panel
- Sales analytics
- App integration
- Team management
- Live chat integration
- Live listening
- Call recording storage
- Ecommerce integration
Pricing Info
Pricing Info
Channels offers two enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Basic – $29/user/month ($24/user/month billed annually)
- eCommerce Integrations
- IVR
- 30 days of call recordings storage
- Free incoming calls
- LiveChat Integration
Pro – $49/user/month ($39/user/month billed annually)
- 365 days of call recordings storage
- IVR
- eCommerce Integrations
- Live-listening Included
- Free incoming calls
- LiveChat Integration
Integrations
Integrations
Currently, Channels can integrate with numerous third-party apps through Zapier integrations. It also provides native Pipedrive integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Play, Energa, Orange
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Channels is a customer support software that offers advanced technologies to support and control contact center environments anywhere in the world.
Company Email
Contact No.
Company's Address
Channels
Four Embarcadero, Suite 1400, PMB #60
San Francisco, CA 94111
USA
Channels Comparisons
Popular Channels Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Conversation channels
- Private groups
- Messaging
- Message history
- Search
- Snippets
- Webhooks
- Collaboration
- File sharing
- File browsing
- Voice/video calls
- Feedback
- Progress archive
- Notifications
- Integrations
- Synchronization
- Open API
- iOS & Android apps
- Data security
- Data encryption
- Single Sign-On
- Two-factor authentication
Pricing Info
Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Free – No limits on time or users
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
- Two-person voice and video calls
- 5GB total file storage for the team
- Two-factor authentication
Standard – $6.67 per user/month billed annually ($8 billed monthly)
- All features from the Free plan
- Unlimited searchable message archives
- Unlimited apps and service integrations
- Custom retention policies for messages and files
- Guest access
- Priority support
- OAuth via Google
- Mandatory two-factor authentication
- Custom User Groups to reach a team or department
- Group voice and video calls
- 10GB file storage per team member
Plus – $12.50 per user/month billed annually ($15 billed monthly)
- All features from the Standard plan
- SAML-based single sign-on (SSO)
- Compliance Exports of all messages
- 99.99% Guaranteed Uptime SLA
- 24/7 Support with 4-hour response time
- User provisioning and deprovisioning
- Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
- 20GB file storage per team member
Enterprise – By quote
- Fully searchable archive with unlimited messages
- Unlimited external integrations
- Free native apps for iOS, Android & Mac Desktop
- Detailed usage statistics, reporting & analysis
- Custom message retention policies
- Guest access
- Priority support
Integrations
Over 1,500 apps integrate with Slack. The complete list can be found at the Slack App Directory.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dow Jones, eBay, NBCUniversal, The Wall Street Journal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A communication software that unifies all your channels in one searchable and easily accessible online location. Completely mobile-ready, it supports real-time messaging, voice, and video calling, and allows file sharing and archiving within the platform. It also integrates with over 1,500 external apps, making it highly flexible.
Company Email
Contact No.
Company's Address
680 Folsom St #145
San Francisco, CA 94107
USA
Slack Comparisons
Popular Slack Alternatives
You should note that even though both Channels and Slack may provide a reliable array of features every software might be designed for a different business size. If you are studying different apps you may want to pay attention to a company type they are aimed at. Specific elements might scale up effectively for large enterprises but if you own a small or medium business it’s usually better to avoid paying for complex features that you might never actually use.
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