ChangeGear
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Change management
- Release management
- Change calendar
- ITIL configuration management
- Incident management
- Knowledge management
- Problem management
- Project management
- onboarding
- Self-service portal
- Service catalog
- CMDB and asset directory
- Automated smart response
- Intelligent tickets assignments
- Chatbot self-service
Pricing Info
Pricing Info
ChangeGear doesn’t provide a detailed enterprise pricing structure for its products. Contact the vendor for in-depth information regarding the software pricing.
Integrations
Integrations
ChangeGear integrates with the following business systems and applications:
- Jira
- SharePoint
- Microsoft Dynamics
- PBX
- Belladato
- SolarWinds Network Performance Monitor
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Polycom, St Lukes Hospital, Nelnet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A fully-integrated, enterprise-level IT service management (ITSM) platform designed by SunView Software Inc for IT organizations of all sizes.
Company Email
info@sunviewsoftware.com
Contact No.
Company's Address
SunView Software Inc.
Suite 275, 10210 Highland Manor Dr.
Tampa, FL 33610
USA
ChangeGear Comparisons
Popular ChangeGear Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email to case feature
- Geolocation tracking
- SMS notification
- Account management
- Comprehensive help desk
- Asset tracking
- Mobile Apps
- Customer management tools
- Reports
- Case scheduling and routing options
- Optional A/D customer login methods
- Remote control program launch
- Backend database support
- Customer surveys
- Calendar/Scheduler
- Complete invoicing and quote accounting system
- Graphical reservation systems of resources
- Auto escalating for support cases
Pricing Info
Web+Center offers a detailed enterprise pricing model with both onsite and cloud-based plans:
Free Edition @ $0
- 2 Tech licenses
- Unlimited customers
- Unlimited cases/tickets
- Does not timeout
- Full Web+Center suite
Small Business Edition @ $300 and up (one-time fee)
- 3techs, $300 + $100 annual support
- 4 techs, $675 + $100 annual support
- Everything in Free Edition
- 30% discount for education
Enterprise Edition @ $1500 and up (onetime fee)
- Everything in Small Business Edition
- 5 techs, $1500 +$200 annual support
- 6 techs, $2000 +$360 annual support
- 10 techs, $5000 +$1000 annual support
- 25 techs, $10000 +$2000 annual support
Cloud Hosted Edition @ $25/tech/month
- Everything in Free Edition
- 3 tech @ $75/month
- Unlimited techs @ $1000/month
- $75 setup fee
- 3-month minimum commitment
Integrations
Web+Center integrates with the following applications:
- Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Mateo County Community College District, Memorial Hospital Gardena, Ducks Unlimited
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A set of customizable, open-source help desk solutions designed by Internet Software Sciences for small IT service companies, higher education institutions, hospitals, government, and nonprofit organizations.
Company Email
sales@inet-sciences.com
Contact No.
Company's Address
Internet Software Sciences
13851 Fremont Pines Lane
Los Altos Hills, CA 94022
USA
Web+Center Comparisons
Popular Web+Center Alternatives
No IT Asset Management Software will be perfect enough to cater to all the needs of a business. While key functionalities of ChangeGear and Web+Center should matter you should also carefully examine the integrations provided by each product. In many cases your team will already be working with other types of SaaS software in your company and it’s definitely wiser to go with software that integrate well with one another. If you do that you can ensure an effortless transfer of data between your teams and software used, which can considerably reduce time spent on migrating between one solution and the next.
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