ManageEngine SupportCenter Plus
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Native time tracking
- Job number creation
- Checklist creation
- Assign task type
- Custom job role
- Custom departments
- Set due date
- Flag high priority
- Admin Console
Additional features for Starter:
- Priority customer support
- Expenses tracking
- Set staff charge rates
- Set client charge rates
- Client request dashboard
- Client access
- Reporting across staff accounts
- 10GB file storage
Additional features for Business:
- Track expenses
- Advanced search
- Flag high priority
- Client CRM and notes
- Final approval feature
- Custom branding
- Priority customer support
- Project budget allocation
- Instant reporting – export to CSV
- Customize overdue tasks
Pricing Info
Pricing Info
CanTicket offers three subscription plans that are priced depending on the features that you need.
Basic – Free
- Up to 5 clients
- Native time tracking
- Job number creation
- Checklist creation
- Assign task type
- Custom job role creation
- Custom departments creation
- Set due date
- Flag high priority
- Admin Console
Starter – $14.95/user (billed annually) or $17.94/user (billed monthly)
Everything in Basic plus
- 10 clients
- 10 staff accounts
- Priority customer support
- Expenses tracking
- Assign staff charge rates
- Assign client charge rates
- Client request dashboard
- Share with client feature
- Reporting across staff accounts
- 10GB file storage
Business – $16.95/user (billed annually) or $20.34/user (billed monthly)
Everything in Starter plus
- Unlimited clients
- Unlimited staff
- Track Expenses
- Advanced Search
- Flag High Priority
- Client CRM and notes
- Final approval feature
- Branding customization
- Priority customer support
- Project budget allocation
- Instant reporting – Export to CSV
- Customize overdue tasks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A business productivity tool for task management, time tracking, account management, CRM, and reporting. This software solution increases productivity and simplifies task management.
Company Email
Company's Address
Candid Marketing PTY LTD
PO Box 1096
Griffith NSW 2680
CanTicket Comparisons
Popular CanTicket Alternatives
NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
ManageEngine SupportCenter Plus Comparisons
Popular ManageEngine SupportCenter Plus Alternatives
No CRM Software will be able to cover all the requirements of a business. While main functionalities of CanTicket and ManageEngine SupportCenter Plus are obviously a priority you should also thoroughly analyze the integrations supported by a given solution. Quote frequently you will already be using other types of SaaS software in your company and it’s much wiser to go with software that integrate well with one another. If you do that you can ensure an effortless transfer of information between your teams and services, which can considerably reduce time devoted to migrating between one solution and the other.
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