Birdeye
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Online presence
- Review monitoring
- Review generation
- Review management
- Review marketing
- Payment processing
- Chatbots
- Customer surveys
- AI-powered feedback processing
- Social listening
- Social ticketing
- Business insight
- Competitor analysis
- Digitized referral programs
- Listing management
Pricing Info
Pricing Info
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
- Cro Software Solutions
- FreshBooks
- InvoiceASAP
- MoverBase
- Peachtree
- QuickBooks Desktop
- QuickBooks Online
- Square
- The Edge
- Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
- Google private API for Reviews
- Google My Business
- Google Messaging
- Google Maps
- Google Knowledge Panel
- Advanced Google analytics
- Google single sign-in
- Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Company Email
Contact No.
Company's Address
2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
Birdeye Comparisons
Popular Birdeye Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Survey Builder
- Multiple Survey Question Types
- Feedback Form & Survey Templates
- Skip Logic & Branching
- White-Labeled Surveys
- Multi-Channel Surveys
- Survey Kiosk
- Offline Feedback Collection
- Team Collaboration
- Response Inbox
- Survey Alerts & Notifications
- Feedback Reports
- Multiple Locations & Chains
- Survey Device Tracking
- Integration
Pricing Info
Zonka Feedback offers various SMB and enterprise pricing plans for you to choose from, depending on what types of channels you want to use for getting feedback from customers and employees. Here are the details:
Tablets & Devices
- Collect feedback using Android and iOS devices
Starter – $39/month or $33/month (annual billing)
- 2 device licenses (collect an unlimited number of responses)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Mobile apps
- Survey app in offline & kiosk mode
- Export data
- Integrations via Webhooks & APIs
- Survey app in offline & kiosk mode
- Email alerts
- Weekly emailed feedback digests
Professional – $99/month or $83/month (annual billing)
- 5 device licenses (collect an unlimited number of responses)
- 2 web users
- All features in Starter Plan, Plus:
- SMS & Email notifications
- Daily, weekly, & monthly emailed feedback digests
- Comparative feedback reporting
- Multi-lingual survey support
Growth – $199/month or $166/month (annual billing)
- 11 device licenses (collect an unlimited number of responses)
- Unlimited web users
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $349/month or $291/month (annual billing)
- 20 device licenses (collect an unlimited number of responses)
- Unlimited web users
- All features in Growth Plan, Plus:
- Dedicated account manger
Online, Email, & SMS
- Collect feedback online and send email and SMS surveys
Starter – $39/month or $33/month (annual billing)
- 750/month (online survey responses, emails, & SMS credits)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Mobile apps
- Survey app in offline & kiosk mode
- Export data
- Integrations via Webhooks & APIs
- Email alerts
- Weekly emailed feedback digests
Professional – $99/month or $83/month (annual billing)
- 3,500/month (online survey responses, emails, & SMS credits)
- 2 web users
- All features in Starter Plan, Plus:
- SMS & Email notifications
- Daily, weekly, & monthly email feedback digests
- Comparative feedback reporting
- Multi-lingual survey support
Growth – $199/month or $166/month (annual billing)
- 10,000/month (online survey responses, emails, & SMS credits)
- Unlimited web users
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $349/month or $291/month (annual billing)
- 20,000/month (online survey responses, emails, & SMS credits)
- Unlimited web users
- All features in Growth Plan, Plus:
- Dedicated account manger
Multi-Channel
- Use all supported channels to take feedback (tablets, online, email, & SMS)
Professional – $99/month or $83/month (annual billing)
- 2 device licenses (collect an unlimited number of responses)
- 750/month (online survey responses, emails, & SMS credits)
- 1 web user
- Unlimited surveys and questions
- Branded surveys
- Skip logic-enabled surveys
- Live reports & dashboards
- Export data
- Mobile apps
- Survey app in offline & kiosk mode
- Integrations via Webhooks & APIs
- SMS & Email notifications
- Daily, weekly, & monthly email feedback digests
- Comparative reporting
- Multi-lingual survey support
Growth – $249/month or $208/month (annual billing)
- 5 device licenses (collect an unlimited number of responses)
- 5,000/month (online survey responses, emails, & SMS credits)
- All features in Professional Plan, Plus:
- Schedule reports
- Domain white-labeling
Enterprise – $499/month or $416/month (annual billing)
- 15 device licenses (collect an unlimited number of responses)
- 15,000/month (online survey responses, emails, & SMS credits)
- All features in Professional Plan, Plus:
- Dedicated account manager
Enterprise Plus – $999/month or $833/month (annual billing)
- 40 device licenses (collect an unlimited number of responses)
- 40,000/month (online survey responses, emails, & SMS credits)
- All features in Enterprise Plan
Integrations
Zonka Feedback can be integrated with other systems, applications, and tools via APIs, Webhooks, and Zapier.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Apple, PayPal, WeWork
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zonka Feedback is a survey solution that lets you collect and handle feedback and survey responses from customers and employees across multiple channels.
Company Email
hello@zonkafeedback.com
Contact No.
Company's Address
Zonka Technologies Pvt. Ltd.
1st Floor, Plot no. 55 P, Extension,
Sector 44, Gurugram,
Haryana 122003,
India
Zonka Feedback Comparisons
Popular Zonka Feedback Alternatives
It may not always be enough to just compare Birdeye and Zonka Feedback against one another. Even though useful functionalities, cost and user experience are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by each app. Frequently a less dominant service may turn out to be an excellent choice that was distinguished with SaaS awards such as our Supreme Software Award which reveals that despite limited market popularity it’s a worthy contender to the software that rule the market.
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