What is better Birdeye or ZEF? Purchasing the proper Survey Tools product is as simple as evaluating the strong and weak functionalities and terms offered by Birdeye and ZEF. Here it's also possible to match their overall scores: 9.0 for Birdeye vs. 8.0 for ZEF. Or you can check their general user satisfaction rating, 97% for Birdeye vs. 100% for ZEF.
We suggest that you spend some time to examine their unique features and determine which one is the better choice for your organization. Likewise, bear in mind to take into account your company’s or industry’s special circumstances, for instance, a multilingual solution for a global company or a mobile app to help you work on the go.
We did our best to prepare reviews of all popular Reputation Management Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: Qualtrics CX, Yotpo, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
ZEF doesn’t have integrations at the moment. They have an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Terveystalo, Fiskars, HARIBO
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Online survey and data collection solution designed to simplify the creation and distribution of professional surveys and help businesses and organizations collect, organize, and analyze insight-rich data.
You don’t want exclusively a wide array of useful tools and scalable pricing plans from a credible Survey Tools. Almost as essential as key features is a quality customer support. You want to make sure that if you have any questions about Birdeye or ZEF, or you struggle with some problems, or maybe you’ll need to request a specific update or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. It’s also a major asset if you can enjoy personal training or at the very least a knowledge base you can use.
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