What is better Birdeye or PostPaddy? With a wide range of functions, pricing, conditions, and more to evaluate, determining the best Social Media Management Tools for your firm is challenging. However by working with our system, it's easy to match the functions of Birdeye and PostPaddy as well as their general rating, respectively as: 9.0 and 8.5 for overall score and 97% and 95% for user satisfaction.
You can also evaluate them feature by feature and see which application is a better fit for your company. Remember to get a trial version first before subscribing to see how the program performs in real scenarios.
We are aware that not all businesses have the time to examine dozens of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Reputation Management Software category are: Yotpo, Hootsuite, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
PostPaddy offers four plans: Free, Essential, Growth, and Agency. All paid plans are billed monthly. Moreover, users can opt to get support for extra brands or users for an additional fee. They also include a 14-day trial, which users can cancel anytime should they feel that the platform is not the right fit for their needs.
Free – $0/user/month
Management of 1 brand
1 user
3 channels (Each Facebook Page, Instagram Business Profile, and LinkedIn Page or Profile)
Basic planning and publishing features
3 posts per channel per month
20 AI Credits (one-time)
Essential – $5/user/month
Everything in Free Plan +
Management of 1 brand
1 user
6 channels (Each Facebook Page, Instagram Business Profile, LinkedIn Page or Profile, X Profile, YouTube Channel, and TikTok Channel)
Additional planning and publishing features
50 posts per month
30 AI credits (monthly)
Engagements (Messages and comments)
Analytics
Growth – $10/user/month
Everything in Essential Plan+
Management of 1 brand
2 users
6 channels (Each Facebook Page, Instagram Business Profile, LinkedIn Page or Profile, X Profile, YouTube Channel, and TikTok Channel)
70 posts per month
60 AI credits (monthly)
Draft collaboration tools
Custom Access
Additional users
Agency – $40/user/month
Everything in Growth+
Management of 4 brands
5 users
24 channels (Each Facebook Page, Instagram Business Profile, LinkedIn Page or Profile, X Profile, YouTube Channel, and TikTok Channel)
When you compare various Social Media Management Tools software you shouldn’t only explore their list of features and provided pricing plans. Consider that the app should be matching your needs and company so the more flexible their offer the better. Check what OSes are supported by Birdeye and PostPaddy and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a deal breaker for many firms.
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