What is better Birdeye or NetBase? It’s easy to our scoring system to give you a general idea which Social Media Management Tools product is more suitable for your business. For overall product quality, Birdeye earned 9.0 points, while NetBase gained 8.4 points. At the same time, for user satisfaction, Birdeye scored 97%, while NetBase scored 94%.
Details about their features, tools, supported platforms, customer support, and more are given below to help you get a more correct analysis. Don’t forget to choose only the functions that you need to avoid wasting resources for tools that are unnecessary.
We are aware that not all people have the time to try out dozens of various products, so we created a list of suggestions that you may find useful. Our top selections for the Reputation Management Software category are: Yotpo, Qualtrics CX, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
NetBase features open API, which means you can connect it to literally every business application you’re using at the moment.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca-Cola, Walmart, T-Mobile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NetBase is an online social media marketing analytics platform that delivers the deepest, fastest, and most accurate insights for better marketing strategies.
Both Birdeye and NetBase were evaluated by a team of independent SaaS experts who carried out a full examination of all important elements of every service. Their total score was prepared with unique SmartScore system which calculates a separate partial score to each element such as: main features, client support, mobile device support, security, user satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a company so we do our best to pay attention to all aspects of a software prior to coming up with its final rating.
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