What is better Birdeye or HappyFox? There are many Customer Support Software products in the market today. The ideal way to find out which product fits your needs best is to evaluate them side by side. For example, here you can examine Birdeye and HappyFox for their overall score (9.0 vs. 8.8, respectively) or their user satisfaction rating (97% vs. 94%, respectively).
It’s also possible to compare their features and pricing terms and other useful information below. When matching products make sure to examine their related functions and mark their disparities to have a clearer picture of both deals. Likewise, remember to assess non-core issues like security, backup, ease-of-use, and customer support.
If you need to quickly locate the more reliable Reputation Management Software according to our review team we suggest you try out one of these solutions: Hootsuite, Qualtrics CX, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
When you pick a solution that you are sure will be an actual asset for your company you shouldn’t simply limit yourself to what professionals have to say about it. Quite frequently individual experience with the app will vary, depending on your own preferences and work processes. This is why in our reviews we also offer our User Satisfaction Rating for every service to give you a reliable overview of how real users of Birdeye and HappyFox evaluate their contact with the app. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a comprehensive and credible picture of what other users think about each solution. In this example Birdeye has a total satisfaction rating at 97% while for HappyFox 94% of users say they had a positive experience with it.
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