What is better Birdeye or Falcon.io? If you need to get a quick way to find out which Social Media Management Tools product is better, our unique system gives Birdeye a score of 9.0 and Falcon.io a score of 8.7 for overall quality and performance. At the same time, Birdeye is rated at 97%, while Falcon.io is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as features, tools, options, plans, prices, and much more. Find out whether the solution can customize at least part of its workflows to make sure the software matches your own business processes.
At this time, the leading solutions in our Reputation Management Software category are: Yotpo, Hootsuite, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels. Please contact the vendor directly for more details.
Falcon.io provides highly flexible APIs that deliver metrics on social data, audience and content, for integration with existing client CRM, CMS and analytics systems.
Twitter
Facebook
LinkedIn
Instagram
Google+
Tumblr
Zendesk
Salesforce
Lexanalytics
Cloud Elements
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Carlsberg, Toyota, Mentos
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified SaaS platform for social media listening, engaging, publishing and managing customer data, that lets users explore the advantages of digital marketing.
You shouldn’t expect simply a broad range of features and adjustable pricing from a well-known Social Media Management Tools. Almost as significant as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Birdeye or Falcon.io, or you face some problems, or maybe you’ll want to request a certain change or functionality beneficial to your business you can trust in a responsive and helpful customer support. See if services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can profit from personal training or at the very least a knowledge base you can use.
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