What is better Birdeye or DrumUp? If you need to get a quick way to decide which Social Media Management Tools product is better, our exclusive system gives Birdeye a score of 9.0 and DrumUp a score of 8.2 for overall quality and performance. Furthermore, Birdeye is rated at 97%, while DrumUp is rated 100% for their user satisfaction level.
You can also evaluate their product details, such as modules, tools, options, plans, costs, and others. Check if the software can customize some of its workflows to guarantee the software matches your own business processes.
Our team put a lot of effort to review all popular Reputation Management Software solutions that you can find on the market, but among them these three deserved our special attention: Qualtrics CX, Hootsuite, Yotpo.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Social media scheduling (automatic & manual/custom to multiple Facebook, LinkedIn and Twitter accounts connected to DrumUp) + schedule calendar to overview queued content
Keyword based content curation (streams of industry suggestions with hashtag and @mention suggestions)
RSS feed integration (to source information from top websites. new sites and a company’s own blog)
Content libraries (organized in-app folders to save important posts to recycle in the future)
Auto-posting (from content libraries to ensure that a company’s social accounts are never inactive)
Image editing (to edit/create images for social media scheduling)
No Social Media Management Tools will be able to solve all the needs of a company. Even though core features of Birdeye and DrumUp should matter you should also carefully examine the integrations offered by a given service. Very often your team will already be using some other B2B software in your company and it’s always wiser to go with services that integrate well with each other. That way you can be certain of a reliable exchange of information between your teams and apps, which can really reduce time wasted on migrating between one app and the next.
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