What is better Birdeye or ActiveBatch? To ensure that you find the most helpful and productive Customer Support Software for your enterprise, you need to compare products available on the market. For instance, here it is possible to match Birdeye’s overall score of 9.0 against ActiveBatch’s score of 8.8. You may also review their general user satisfaction: Birdeye (97%) vs. ActiveBatch (97%).
What’s more, you can assess their strengths and weaknesses feature by feature, including their contract conditions and costs. By comparing products you are improving your chances to pick the right software for your requirements. Of course you have to know your specific needs to realize which solution matches those needs.
Our team put a lot of effort to review all popular Reputation Management Software services available out there, but among all the ones we reviewed these three caught our special attention: Yotpo, Hootsuite, Qualtrics CX.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
ActiveBatch natively integrates with the following applications:
Active Directory
Crystal Reports
CyberArk Application Access Manager
Exchange Server
Oracle Job Scheduler
PowerShell
SQL Server Scheduling
Task Scheduler Automation
Amazon EC2
Hadoop Ecosystem
IBM Cognos BI
IBM DataStage
IBM PureData (Netezza)
Informatica Cloud
Informatica PowerCenter
Microsoft Azure
Microsoft Dynamics AX
Microsoft SharePoint
Microsoft System Center
Configuration Manager
Operations Manager
Orchestrator
Service Manager
Virtual Machine Manager
Microsoft Team Foundation Server
Oracle EBS
Oracle PeopleSoft
SAP BusinessObjects Data Services
SAP NetWeaver
ServiceNow
Teradata
VMware
ActiveBatch also has API accessibility so you can custom-integrate it with your existing solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Bosch, Subway
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cross-platform workflow automation tool that can handle job scheduling and workload distribution and management. It eliminates scripting through prebuilt, pretested, production-ready Job Steps for no-code workflow assembly while supporting existing script investments. This eliminates the hassle and coding associated with workflow development.
Please pay attention to the fact that while both Birdeye and ActiveBatch may offer a top quality set of features each app may be designed for a different company size. If you are studying different apps you may want to focus on a company type they are aimed at. Specific features could scale up effectively for big enterprises but if you run a small or mid-sized business it’s frequently better to stay away from paying for complex features that you may never use.
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