What is better aveJana or Hotjar? Getting the best Customer Experience Management Software product is all about cross-checking various solutions and identifying the top application for your specific needs. Our proprietary algorythm will give you a fast look at the general rating of aveJana and Hotjar. For all round quality and performance, aveJana scored 8.0, while Hotjar scored 9.6. On the other hand, for user satisfaction, aveJana earned 100%, while Hotjar earned 98%.
Below it's also possible to check their functionalities, terms, plans, etc. to determine what software will be more appropriate for your company. One key aspect to evaluate is whether the app can toggle on/off permissions on various types of users to protect any critical business data.
At this time, the best products in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
No Customer Experience Management Software will manate to solve all the requirements of a specific team. While key features of aveJana and Hotjar are obviously a priority you should also carefully examine the integrations provided by every app. Quote frequently you will already be working with other types of B2B software in your company and it’s definitely better to go with software that integrate well with one another. With that approach you can guarantee a smooth transfer of data between your teams and software used, which can considerably reduce time wasted on migrating between one service and the other.
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