Freshworks CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- See Full Customer Story
- Customers’ Histories
- Track Real People Across All Devices
- Real Lifetime Value
- Use Multi-Touch Attribution Models
- Linear and Time Decay Attribution Models
- Use Single-Touch Attribution Models
- First Touch and Last Touch Attribution Models
- Eliminate Duplicate Tracking
- See True ROI and RoAS
- Track Any Type of Spending
Pricing Info
Pricing Info
Attribution offers several SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:
Attribution Free Plan
- For Developers
- 1000 Base MTU (Monthly Tracked Users)
- Limited to 20,000 Events
- 1 Project/Site
- 1 Seat
- 6-Month Data Storage
- Daily Data Refresh
- 2 Channel Integrations
- Email Support
Attribution Startup Plan
- $79/mo.
- 15,000 Base MTU (Monthly Tracked Users)
- $5 per 1k MTU
- Up to 300,000 Events
- 2 Projects/Sites
- 3 Seats
- 14-Month Data Storage
- Daily Data Refresh
- 3 Channel Integrations
- Email Support
Attribution Business Plan
- $399/mo.
- 100,000 Base MTU (Monthly Tracked Users)
- $4 per 1k MTU
- Up to 2,000,000 Events
- 6 Projects/Sites
- 10 Seats
- 26-Month Data Storage
- Hourly Data Refresh
- Unlimited Channel Integrations
- Duplicate Channels
- Email Support
- Support – 2 Hours Per Month
- Product Training (only available on annual plan)
- API Access (only available on annual plan)
- Custom Attribution (only available on annual plan)
Attribution Enterprise Plan
- $999/mo.
- 350,000 Base MTU (Monthly Tracked Users)
- $3 per 1k MTU
- Up to 7,000,000 Events
- Unlimited Projects/Sites
- Unlimited Seats
- 40-Month Data Storage
- 10-Minute Data Refresh
- Unlimited Channel Integrations
- Duplicate Channels
- Dedicated CSR
- Support – 2 Hours Per Month
- Product Training (only available on annual plan)
- API Access (only available on annual plan)
- Custom Attribution (only available on annual plan)
Integrations
Integrations
Attribution supports the following integrations:
- Segment
- Shopify
- WooCommerce
- Recurly
- Branch
- WordPress
- Adjust
- Stripe
- Astronomer
- Google AdWords
- Outbrain
- Bing Ads
- Adroll
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bench, Printavo, WF Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An attribution modeling software for businesses and companies of all sizes; providing the capability to track real ROI (return on investment) and RoAS (return on ad spend).
Company Email
info@attributionapp.com
Company's Address
San Francisco, California
USA
Attribution Comparisons
Popular Attribution Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Contact and account management
- Sales and marketing activities
- CRM customization
- Email marketing campaigns
- Marketing email deliverability
- Marketing journey builder
- Sales pipeline management
- Data administration
- Sales sequences
- Phone
- Chat
- SMS and instant messaging integration
- Freddy AI insights
- Website integration
- Data security
- Reports dashboard
- Mobile apps for Android and iOS
Pricing Info
Freshworks CRM offers free plans and three types of paid plans for each of its products.
I. Customer For Life Cloud Pricing
Free Plan
- Lists
- Email Marketing Campaigns
- Pop-ups
- Contact, Account and Deal Management
- Phone / Calling
- Live Chat
- 24×5 Support
- Mobile App
Growth – $29/user/month, billed annually (or) $35/user/month, billed monthly
- Contact Management
- Up to 20 Marketing Email Templates
- Live Tracking
- Deal Management
- Visual Sales Pipelines
- Inbound Caller ID
- Call Masking/ Call Recording
- Voicemails and Voicemail Drop
- Chat Widget
- SMS Integration
- Facebook Messenger Integration
- Freddy AI Insights – Predictive Contact Scoring
Pro – $69/user/month, billed annually (or) $85/user/month, billed monthly
- All features in Growth
- CRM Customization Up to 50 workflows
- Time-based workflows
- Up to 100 Marketing Email Templates
- Marketing Reply Tracking
- 10 Multiple Sales Pipelines
- Bring Your Own Carrier (BYOC)
- Conference Calling
- WhatsApp Integration
- Deal Insights
- Mobile Offline
Enterprise – $125/user/month, billed annually (or) $149/user/month, billed monthly
- All features in Pro
- Auto Profile Enrichment
- Custom Sales Activities
- Marketing Transactional Emails
- Deal Teams
- Sales Forecasting
- Call Recording Opt-out
- Forecasting Insights
- Advanced Metrics
- Dedicated Account Manager
II. Sales Cloud Pricing
Free Plan
- Contact, Account and Deal Management
- Custom Views
- Tasks, Appointments and Notes
- Phone / Calling
- Live Chat
- Role-based Access
- 24×5 Support
- Mobile App
Growth – $29/user/month, billed annually (or) $35/user/month, billed monthly
- Contact Management
- Predictive Contact Scoring
- CRM Customization Up to 20 workflows
- Deal Management
- Visual Sales Pipelines
- Migration from other CRMs
- Two-way Email Sync
- Buy Local and Toll-free Numbers
- Call Recording/Masking
- Chat
- Facebook Messenger Integration
- 24×5 Support
- Mobile Support
Pro – $59/user/month, billed annually (or) $69/user/month, billed monthly
- All features in Pro
- Offline Events
- Product Catalog
- Time-based workflow
- Multiple Sales Pipelines
- Sales Goals
- Chat Auto-resolve Rules
- Chat Campaigns
- WhatsApp Integration
- Freddy AI Insights – Smart Matches (Deduplication)
- Lead Gen Bot
- Answer Bot
- Deal Insights
- Offline Mobile Support
Enterprise – $99/user/month, billed annually (or) $119/user/month, billed monthly
- All features in Pro
- Auto Profile Enrichment
- Deal Teams
- Holiday Routing
- Call Recording Opt-out
- Queue Callback (Virtual Hold)
- Forecasting insights
- Website Tracking
- Advanced Metrics
- Named Account Manager
III. Marketing Cloud Pricing
Free Plan
- Marketing CRM
- Lists
- Email Marketing Campaigns
- Pop-ups
- Live Chat
- External Form Tracking
- 24×5 Support
- Mobile App
Growth – $19/user/month, billed annually (or) $25/user/month, billed monthly
- Mobile App 500 Marketing Active Contacts
- Marketing Lists
- Basic Segmentation
- 20 Email templates
- Live Tracking
- Chat Assignment Rules
- Chat Widget
- Facebook Messenger Integration
- Website Tracking
- Role-based Access
- Custom Reports
- 24×5 Support
Pro – $59/user/month, billed annually (or) $69/user/month, billed monthly
- All features in Growth
- 100 Email templates
- Offline Events
- Reply Tracking
- Chat Auto-resolve Rules
- IntelliAssign
- Chat Campaigns
- WhatsApp Integration
- Freddy AI Insights – Smart Matches (Deduplication)
- Lead Gen Bot
Enterprise – $99/user/month, billed annually (or) $119/user/month, billed monthly
- All features in Pro
- Auto Profile Enrichment
- Up to 500 Email templates
- Transactional Emails
- Field-level Permissions
- Advanced Metrics
- Dedicated Account Manager
Integrations
Freshworks CRM integrates with many popular business applications. It also offers API access so you can develop new integration for your organization.
- Freshdesk (iPaaS)
- Mailchimp (iPaaS)
- HubSpot (iPaaS)
- Google Calendar
- QuickBooks
- Xero
- Office 365 Calendar
- Google Contacts
- Outlook Contacts
- SMS
- Trello
- Asana
- Freshsuccess
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Purdue University, Bridgestone, Honda
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An AI-powered CRM that breaks internal silos and enables sales and marketing professionals to gain the right customer insights at the right time across all touchpoints. Includes sales automation, marketing automation, chat, and telephony in one solution.
Company Email
sales@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
USA
Freshworks CRM Comparisons
Popular Freshworks CRM Alternatives
Almost as important as useful features and customer support responsiveness are pricing plans given by Attribution and Freshworks CRM. While pricing should not be a deciding element it’s surely a key thing to consider. You should try to find a flexible pricing package that can be matched with your company size and effortlessly scaled up when your team develops. Be sure that you don’t opt for pricing plans that include advanced tools that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of every software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to pay any money and offers a solid overview of what it’s like to work with Attribution and Freshworks CRM.
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