What is better Atlassian Confluence or xSellco Helpdesk? With different functions, pricing, conditions, and more to check, choosing the right Customer Support Software for your organization is hard. However by working with our system, it's easy to match the characteristics of Atlassian Confluence and xSellco Helpdesk including their general rating, respectively as: 9.1 and 8.8 for overall score and 98% and 100% for user satisfaction.
You can also evaluate them feature by feature check out which application is a better fit for your enterprise. Don’t forget to use a trial version first prior to opting in for a plan to see how the program works in real scenarios.
We did our best to prepare reviews of all popular Collaboration Software products that you can find out there, but among them these three caught our special attention: monday.com, Wrike, Smartsheet.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
If you test various Customer Support Software products you shouldn’t just explore their features list and provided pricing plans. Pay attention to the fact that the service should be meeting your standards and business so the more flexible their offer the better. Check what OSes are supported by Atlassian Confluence and xSellco Helpdesk and ensure you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and countries are supported, because this may be a deal breaker for many companies.
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