What is better Atlassian Confluence or HelpCrunch? The ideal Customer Support Software is a program that can deal with your company’s unique demands. It is possible to determine which solution is best suited for your industry if you review numerous products before you decide which one is the best.
As an example, Atlassian Confluence and HelpCrunch are scored at 9.1 and 8.7, respectively, for total quality and performance. Similarly, Atlassian Confluence and HelpCrunch have a user satisfaction rating of 98% and 100%, respectively, which suggests the general feedback they get from customers. Better yet, reach put to an existing client of the software and solicit their opinion about the application in question.
Right now, the leading solutions in our Collaboration Software category are: Wrike, monday.com, Smartsheet.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
If you are still having second thoughts about which software will work best in your case it may be a sensible idea to examine each service’s social metrics. These metrics are usually a sign of how popular each app is and how wide is its online presence. For instance, in case of Facebook Atlassian Confluence has 53108 likes on their official profile while HelpCrunch profile is liked by 414 people.
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