What is better Atlassian Confluence or Cugic Live Chat? Getting the proper Customer Support Software product is as simple as contrasting the solid and weak features and terms offered by Atlassian Confluence and Cugic Live Chat. Here it's also possible to match their overall scores: 9.1 for Atlassian Confluence vs. 8.0 for Cugic Live Chat. Or you can check their general user satisfaction rating, 98% for Atlassian Confluence vs. 91% for Cugic Live Chat.
We suggest that you put some effort and study their differences and determine which one is the better alternative for your business. Moreover. keep in mind to factor in your company’s or industry’s special situation, such as, a multilingual software for a global team or a mobile version to help you work on the go.
Those of you who want to save some time or need a Collaboration Software suggestion from our experts might want to try out these top choices for this year: Wrike, monday.com, Smartsheet.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
It may not always be sufficient to just compare Atlassian Confluence and Cugic Live Chat against one another. While useful functionalities, cost and customer reviews are all important and should be included when making a final choice, you should also take a look at the recognition and awards claimed by every service. Very often a less known solution may turn out to be a good choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which shows that despite lesser market popularity it’s a significant contender to the solutions that dominate the market.
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