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Compare Atera vs Site24x7

What is better Atera or Site24x7? There are many IT Management Software products in the market right now. The ideal way to find out which one fits your needs best is to examine them side by side. As an example, here you can assess Atera and Site24x7 for their overall score (9.0 vs. 8.9, respectively) or their user satisfaction rating (100% vs. 100%, respectively).

You can also examine their functions and pricing terms as well as other helpful details below. When matching products make sure to examine their related functions and mark their differences to have a clearer picture of both deals. Similarly, keep in mind to check non-core features including security, backup, usability, and customer service.

We are aware that not all businesses have the time to scrutinize a wide range of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the IT Service Management Software category are: Zendesk, Freshservice, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
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SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Website Availability Monitoring
  • .NET Monitoring
  • Windows Applications Monitoring (SQL, IIS, Exchange etc)
  • Web Page Defacement Monitoring
  • Java Application Monitoring
  • Ruby Monitoring
  • REST API Monitoring
  • Amazon Web Services (AWS) Monitoring
  • Microsoft Azure Monitoring
  • Google Cloud Platform (GCP) Monitoring
  • Mail Server Monitoring
  • PHP Monitoring
  • FTP Monitoring
  • VMware Monitoring
  • SSL Certificate Monitoring
  • SLA Management
  • Server Monitoring – Windows, Linux, FreeBSD & OS X
  • Application Performance Monitoring
  • POP3, SMTP, & IMAP Monitoring
  • DNS Monitoring
  • Network Monitoring
  • Monitor Internal Network (On-Premise Poller)
  • Transaction Monitoring
  • Website Application Monitoring (Real Browser Monitoring)
  • 50+ Plugin Integrations
  • Log Management

Pricing Info

Site24x7 offers scalable starter, SMB and enterprise pricing plans to suit different business needs. Here’s an overview:

 

Starter – $9/month

 

  • 10 Websites/Servers
  • 1 Synthetic Web Transaction
  • Buy Add-ons for more
  • 5 Network Interfaces
  • 500 MB Logs
  • 100K RUM Pageviews and 1 site
  • More than 90 locations
  • 50 SMS/Voice Credits Per Month
  • Multi-user
  • Third-party integration
  • Standard Support

 

Business – $35/month

 

  • 40 Websites/Servers
  • 3 Synthetic Web Transactions
  • 5 Network Interfaces
  • 500 MB Logs
  • 500K RUM Pageviews & 5 sites
  • 150 SMS/Voice Credits Per Month
  • Premium Support
  • All Starter features

 

Classic – $89/Month

 

  • 100 Websites/Servers
  • 5 Synthetic Web Transactions
  • 10 Network Interfaces
  • 500 MB Logs
  • 1M RUM Pageviews & 10 sites
  • 250 SMS/Voice Credits Per Month
  • All Business features

 

MSP – $45/Month

 

  • 50 Websites/Servers
  • 3 Advanced Monitors
  • 50 Network Interfaces
  • 1 GB Logs
  • 500K RUM Pageviews & 5 sites
  • 150 SMS/Voice Credits Per Month
  • 9 Customer Accounts
  • Premium Support

 

Elite – $225/Month

 

  • 250 Websites/Servers
  • 10 Synthetic Web Transactions
  • 50 Network Interfaces
  • 1 GB Logs
  • 5M RUM Pageviews & 50 sites
  • 400 SMS/Voice Credits Per Month
  • All Classic features

 

Enterprise – $449/Month

 

  • 500 Websites/Servers
  • 25 Synthetic Web Transactions
  • Buy Add-ons for more
  • 100 Network Interfaces
  • 1 GB Logs
  • 10M RUM Pageviews & 100 sites
  • 500 SMS/Voice Credits Per Month
  • All Elite features

Enterprise Plus Web – $899/Month

 

 

  • 2500 Websites
  • 100 Synthetic Web Transactions
  • Server/Network/APM
  • 1 GB Logs
  • 10M RUM Pageviews & 100 sites
  • 1000 SMS/Voice Credits Per Month
  • All enterprise features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASA, Harley-Davidson, Getty Images

Integrations

Site24x7 is an open API system, which means you can integrate it easily with any business system or application.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Unified cloud monitoring solution with full-stack monitoring capabilities that analyzes customer insights and activity for better perspectives for the business.

Company Email

support@site24x7.com

Contact No.

Company's Address

4141 Hacienda Drive
Pleasanton, CA 94588
USA

No IT Management Software will manate to cater to all the needs of a company. Even though core features of Atera and Site24x7 are obviously a priority you should also thoroughly analyze the integrations provided by each software. Quote frequently your team will already be using various kinds of B2B software in your company and it’s always more beneficial to select products that integrate well with one another. If you do that you can ensure a reliable exchange of information between your teams and apps, which can considerably reduce time wasted on migrating between one solution and the next.

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