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Compare Atera vs ProInsight

What is better Atera or ProInsight? Various companies require different types of Network Management Software. To find out which solution fits your needs, consider assessing various options feature by feature along with their terms and costs. Furthermore, you may get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.

The results are: Atera (9.0) vs. ProInsight (7.4) for total quality and functionality; Atera (100%) vs. ProInsight (100%) for user satisfaction rating. Check out their strong and low points and find out which software is a better choice for your company. An effective, simple way is to write the strengths and weaknesses of both solutions next to each other and see which software has more benefits.

In case you you would like to quickly decide on the more reliable IT Service Management Software according to our experts we advise you take a look at the following solutions: LiveAgent, Zendesk, Freshservice.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Statistical Metrics Views
  • Key Variables Analysis
  • Network Profiling & Forecasting
  • Data Unification
  • Metrics Analysis Options
  • Planning & Optimization Analytics
  • Automated Operations Analytics
  • Over-the-Top Offerings Analytics
  • Data Sources Integrations

Pricing Info

ProInsight is a network analytics solution designed by MYCOM OSI. It is utilized by companies from around the world for network planning and optimization. Enterprises interested in the software can request a tailored enterprise pricing from sales by phone, email, or web form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Verizon, Deutsche Telekom, Saudi Telecom Company

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A network analytics solution for network usage statistics and user behavior insights.

Company Email

info@mycom-osi.com

Contact No.

Company's Address

MYCOM OSI
4th Floor, The Urban Building
3-9 Albert Street , Slough, SL1 2BE
United Kingdom

You shouldn’t expect only a wide array of functionalities and adjustable pricing packages from a credible Network Management Software. Almost as crucial as key features is a trustworthy customer support. You want to make sure that if you have any questions about Atera or ProInsight, or you face some problems, or perhaps you’ll need to ask for a certain revision or functionality beneficial to your company you can count on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you can benefit from individual training or at least a knowledge base you can use.

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