What is better Atera or OneDesk? There are lots of Help Desk Software products available for businesses right now. The simplest way to find out which product fits your needs best is to check them side by side. As an example, here you can examine Atera and OneDesk for their overall score (9.0 vs. 8.2, respectively) or their user satisfaction rating (100% vs. 99%, respectively).
You can also review their features and pricing stipulations as well as other useful information below. When matching products be sure to analyze their similar features and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to assess non-core features including security, backup, usability, and helpdesk support.
Users who don't have much time or would like to get a IT Service Software suggestion from our team may want to take a look at these top choices for this year: LiveAgent, Zendesk, Freshservice.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
If you continue having second thoughts about which service will work best for your company it might be a sound idea to analyze each service’s social metrics. These metrics are usually a way to see how popular each service is and how wide is its online presence. For instance Atera Twitter account has currently 570 followers. At the same time OneDesk Twitter is followed by 810 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
