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Compare Atera vs Infor EAM

What is better Atera or Infor EAM? It’s easy to our scoring system to provide you with a general idea which IT Asset Management Software product is more suitable for your company. For overall product quality, Atera received 9.0 points, while Infor EAM earned 9.6 points. At the same time, for user satisfaction, Atera scored 100%, while Infor EAM scored 99%.

Details about their unique elements, tools, supported platforms, customer service, etc. are provided below to help you get a more precise comparison. Remember to choose only the tools your business requires so as not to waste money for functions that are unnecessary.

We know that not all people have the time to try out dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the IT Service Management Software category are: Freshservice, Zendesk, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

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SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Highly Configurable
  • Industry-Specific Capabilities
  • Scalable and Dynamic
  • Easy To Deploy
  • Asset Hierarchy
  • Manage Risk and Reliability with Alerts
  • Comply with Strict Legal and Environmental Regulations
  • Support for All Mobile Devices, Screen Sizes, and Operating Systems
  • Modern Asset Maintenance Management System
  • Predict Future Capital Allocations
  • Maximize The Lifecycle and Value of Existing Government Assets
  • Track The Location and Condition of Medical Equipment
  • FDA, OSHA, and other Compliance Audits
  • Standardize Inventory Parts Descriptions
  • Improve Data Integrity
  • Built-In Data Validation
  • Predictive Maintenance

Pricing Info

Infor EAM’s SMB and enterprise pricing plan information is available only upon request. For more information and to get a quote, please contact its sales team.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

EMO, Drager Service, CERN

Integrations

Infor EAM supports integration with existing business processes and workflows. In addition, it can be integrated with database and IT systems such as the following:

  • Oracle
  • SAP
  • Peoplesoft
  • JD Edwards
  • Geospatial Systems
  • ESRI
  • Custom or Legacy Systems

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A scalable enterprise asset management software solution that helps various industries maintain the safety, availability, and performance of their assets, improve compliance to standards and reduce operational and maintenance costs.

Company Email

innovate@infor.com

Contact No.

Company's Address

Infor
641 Avenue of the Americas
New York, New York 10011
USA

In case you are still having second thoughts about which service will work best for your business it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular every solution is and how big is its online presence.For example, if you look at Atera LinkedIn account you’ll find out that they are followed by 981 users. In case of Infor EAM the number of followers on their LinkedIn page is 246179.

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