Atera
vsAtera
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Remote Monitoring and Management (RMM)
- Professional Services Automation (PSA)
- Best-in-class Remote Access
- Mobile Technician Management
- Billing and Invoicing
- Benchmarks
- Reporting and Analytics
- Real time alerts
- IT automation
- Custom scripting
- Contracts and SLA
- Service Desk
- Patch Management
- Mobile View
- Chat and File Transfer
- Help Desk and Ticketing
- Contracts and Services Management
Pricing Info
Pricing Info
Atera offers the following basic and enterprise pricing packages:
Pro – $99/month (Annual Billing) or $119/month
- Full RMM
- Automatic Monitoring
- IT Tasks Automation
- Patch Management
- Network Inventory
- System White Labeling
- Unattended Remote Access (Max. 2 concurrent sessions)
- API (400 RPM)
Growth -$129/month (Annual Billing) or $149/month
- All Pro features
- Remote – Unlimited concurrent sessions
- Remote – Smartphone App
- Less than 20MB Patch & Scripting Installations
- Mac Agent
- Direct Quickbooks integration
- API (600 RPM)
- Chat
Power – $169/month (Annual Billing) or $199/month
- All Growth features
- Database Snapshots
- Geo-redundant Database
- API (700 RPM)
Integrations
Integrations
Atera integrates with the following business systems and applications:
- Webroot
- AnyDesk
- Ninite Pro
- Warranty Master
- IT Glue
- TeamViewer
- ScreenConnect
- Zapier
- QuickBooks Online
- QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
Company Email
Contact No.
Company's Address
Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Change management
- Release management
- Change calendar
- ITIL configuration management
- Incident management
- Knowledge management
- Problem management
- Project management
- onboarding
- Self-service portal
- Service catalog
- CMDB and asset directory
- Automated smart response
- Intelligent tickets assignments
- Chatbot self-service
Pricing Info
ChangeGear doesn’t provide a detailed enterprise pricing structure for its products. Contact the vendor for in-depth information regarding the software pricing.
Integrations
ChangeGear integrates with the following business systems and applications:
- Jira
- SharePoint
- Microsoft Dynamics
- PBX
- Belladato
- SolarWinds Network Performance Monitor
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Polycom, St Lukes Hospital, Nelnet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A fully-integrated, enterprise-level IT service management (ITSM) platform designed by SunView Software Inc for IT organizations of all sizes.
Company Email
Contact No.
Company's Address
SunView Software Inc.
Suite 275, 10210 Highland Manor Dr.
Tampa, FL 33610
USA
ChangeGear Comparisons
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In the event you are still having second thoughts about which solution will be best for your business it may be a sensible idea to take a look at each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how big is its online presence. For example Atera Twitter profile has currently 570 followers. At the same time ChangeGear Twitter is followed by 1426 users.
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