What is better AstraFit or ManageEngine ServiceDesk Plus? There is a wide range of CRM Software products out there today. The best way to find out which one fits your needs best is to examine them side by side. As an example, here you can review AstraFit and ManageEngine ServiceDesk Plus for their overall score (8.0 vs. 8.7, respectively) or their user satisfaction rating (95% vs. 100%, respectively).
Additionally, you can compare their functions and pricing terms along with other helpful data below. When matching products be sure to analyze their related advantages and mark their distinctive elements to have a clearer picture of both deals. Similarly, remember to evaluate other issues such as security, backup, intuitiveness, and helpdesk support.
Users who are pressed for time or need a Customer Service Software advice from our team might want to investigate these top choices for this year: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
AstraFit is a freemium solution. You can start with a free package and only upgrade when you need to. Here are details on AstraFit’s different enterprise pricing plans:
AstraFit is a globally compatible solution. The software is compatible with major CMS like Magento, Shopify, and other solutions. AstraFit is a self set-up service, so you can do all even code deployment.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Must Have, Cardo, Quelle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AstraFit is a self set-up online fitting room solution that you can install and set-up by yourself without needing expert guidance.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Both AstraFit and ManageEngine ServiceDesk Plus were evaluated by a team of independent SaaS experts who carried out a thorough examination of all important elements of each service. Their total score was prepared using our unique SmartScore model which gives a separate partial score to every component such as: main functionalities, customer support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we realize useful features are not the only aspect essential to a business so we make an effort to pay attention to all aspects of a product before coming up with its final rating.
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