What is better AstraFit or ManageEngine ServiceDesk Plus? To successfully purchase the most efficient and productive CRM Software for your enterprise, you have to compare products available on the market. For instance, here it is possible to match AstraFit’s overall score of 8.0 against ManageEngine ServiceDesk Plus’s score of 8.7. You can also review their general user satisfaction: AstraFit (95%) vs. ManageEngine ServiceDesk Plus (100%).
Moreover, you can review their pros and cons feature by feature, including their terms and conditions and rates. By comparing products you are more likely to pick the best software for your situation. It goes without saying you must understand your unique needs to realize which service addresses those needs.
Our experts made sure to review all popular Customer Service Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
AstraFit is a freemium solution. You can start with a free package and only upgrade when you need to. Here are details on AstraFit’s different enterprise pricing plans:
AstraFit is a globally compatible solution. The software is compatible with major CMS like Magento, Shopify, and other solutions. AstraFit is a self set-up service, so you can do all even code deployment.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Must Have, Cardo, Quelle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AstraFit is a self set-up online fitting room solution that you can install and set-up by yourself without needing expert guidance.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
If you continue having doubts about which product will work best for your business it may be a sensible idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular every service is and how big is its online presence.For example, if you check AstraFit LinkedIn account you’ll learn that they are followed by 70 users. In case of ManageEngine ServiceDesk Plus the number of followers on their LinkedIn page is 3941.
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