What is better AskNicely or Pointel Survey360? When you need an effective Survey Tools product for your organization you have to take time to examine various options. It doesn’t have to be complex, and can be as easy as matching their features in a table like the one below. You will also get a quick idea how each product functions. For instance, on this page you can find AskNicely’s overall score of 8.7 and compare it against Pointel Survey360’s score of 8.0; or AskNicely’s user satisfaction level at 94% versus Pointel Survey360’s 95% satisfaction score.
The assessment will allow you to spot the pros and cons of each program, and choose which one suits you requirements better. Aside from the main features, the solution which is simple and intuitive is always the better option.
Right now, the best services in our Reviews Management Software category are: Sogolytics, Alchemer, Yotpo.
AskNicely integrates with the following systems and applications:
MailChimp
Campaign Monitor
CSV Upload
Slack
Intercom
Zapier
Shopify
Bigcommerc
Magento
ZenDesk
MixPanel
AutoPilot
Desk.com
Help Scout
Groove
Zoho Support
Webhooks
Salesforce
HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xero, MOZ, Seagate, Reckon, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive NPS customer survey and scoring tool. It can be integrated with the user’s existing CRM system to gather feedback using a one-question customer survey. The results are then evaluated based on the platform's net promoter score. With this, you can easily find unsatisfied customers and improve their experience.
Pointel Survey360 SMB and enterprise pricing details are available only upon request. Contact the vendor for more information. A free demo is available.
You shouldn’t expect only a wide set of features and adjustable pricing plans from a well-known Survey Tools. Almost as important as key features is a trustworthy customer support. You want to guarantee that when you have any questions about AskNicely or Pointel Survey360, or you face some problems, or perhaps you’ll need to request a certain change or feature beneficial to your team you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to enjoy individual training or at least an FAQ you can use.
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