Alloy Navigator
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Third party integrations
- ACD system
- Advanced scripting
- Agent call back
- Agent supervision
- Automatic triggers and alerts
- Call conferencing
- Computer telephony integration (CTI)
- CRM system
- Customizable wallboard
- IVR system
- Live agent reassignment
- Predictive dialer
- Productivity reports
- Quality monitoring
- Real-time and historical reports
- Routing and prioritization
- Voice logger
- Voice recording
Pricing Info
Pricing Info
Pricing available by quote only. Contact the vendor’s sales unit for a custom quote.
Integrations
Integrations
Ameyo provides out-of-the-box integration with leading CRM solutions to deliver real-time connectivity and save time. Companies can improve contact management and enable full functionality in their desktop. Ameyo extends the power of customer experience through integrations with industry leaders such as Salesforce, SugarCRM, Freshdesk, Microsoft Dynamics, Zendesk and ZOHO.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Acer, GE Financial Services, Flipkart.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Ameyo offers omnichannel customer experience and contact center solutions in the cloud and on-premises.
Company Email
info@ameyo.com
Contact No.
Company's Address
B2/450, Spaze iTech Park, Sector-49, Sohna Road, Gurgaon-122018, Haryana (India)
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ticket Management
- Self-Service Portal
- Knowledge Base
- CMDB
- Hardware/Software Inventory Management
Pricing Info
Three flexible pricing options to choose from:
Integrations
Alloy Navigator integrates with the following business systems and applications:
- Alloy Discovery
- Third-party systems using API
- Zapier
- Office365
- Azure
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Freeman, ADIS International, Titusville Area Hospital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices and real-world customers in mind.
Company Email
pr@alloysoftware.com
Contact No.
Company's Address
Alloy Software, Inc.
400 Broadacres Dr, Suite 100
Bloomfield, NJ 07003
United States
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Both Ameyo and Alloy Navigator were tested by a team of independent SaaS experts who prepared a full analysis of all crucial aspects of every software. Their final rating was prepared using our unique SmartScore model which gives a separate partial score to every component including: main features, customer support, mobile support, security, customer satisfaction and market presence. We realize useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a service prior to giving it a final rating.
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