ALVAO
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Microsoft 365 Optimization
- Intune integration
- CMDB
- Custom Apps
- Advanced Workflows
- Azure DevOps
- Asset Inventory
- Enterprise API
- Electronic Handover Forms
- SAM Assistant
- Power Automate integration
- SLA Management
- Problem Management
- Release Management
- Customizable Agent Roles
- Advanced Reporting
- Change Management
- Incident Management
- Service Catalog
- Knowledge Base
- Workflow Automation
Pricing Info
Pricing Info
ALVAO offers free trial, SMB, and enterprise pricing packages. Explore the details and select the plan that suits your business needs.
Asset Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Service Desk
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
IT Service Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
- Standard HW/SW Request
- Forms
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Integrations
Integrations
- Outlook
- Microsoft Teams
- Power BI
- Azure DevOps
- Power Automate
- MS Intune
- Microsoft Azure
- Azure Active Directory
- SharePoint
- Microsoft Exchange
- Microsoft To Do
- JIRA
- SAP
- ChatGPT
- Helios
- Microsoft 365
- Microsoft Dynamics 365
- OrcaScan
- Nagios
- Zabbix
- InTune
- Configuration Management
- bmc
- iTop
- OTRS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Avast, Essox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
Company Email
Contact No.
Company's Address
ALVAO IT Service Management
Štefánikova 16, Brno, 602 00
Czech Republic
ALVAO Comparisons
Popular ALVAO Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- FAQ database
- Customer self-service
- Internal knowledge base
- Centralized and search-enabled repository
- Table of content
- File upload
- Customizable homepages
- Content/Contextual help
- WYSIWYG and source editors
- Drag-and-drop reordering
- Media embedding
- Customizable permalinks
- Prebuilt templates
- Multiple authors
- Shared authoring
- User roles and permissions
- Article versioning
- Reusable snippets library
- Behavioral analytics
- Global traffic analytics
- Reporting
- Video help callouts
- Integrations
Pricing Info
KnowledgeOwl’s SMB and enterprise pricing is based on two things – the number of knowledge bases, and number of users involved. Here are the details:
Base Plan – $49/month
- 1 Knowledge Base
- 1 User
- Unlimited Readers
- All Features
Additional Knowledge Base – $30/month
Additional User – $20 user/month
Integrations
KnowledgeOwl integrates with the following business systems and applications:
- Single Sign On
- Salesforce
- Active Directory
- Okta
- Google Apps
- Zendesk
- Help Scout
- Freshdesk
- Kayako
- Google Analytics
- MixPanel
- Hotjar
- SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
Company Email
Contact No.
Company's Address
2552 W 133rd Circle
Broomfield, CO 80020
USA
KnowledgeOwl Comparisons
Popular KnowledgeOwl Alternatives
It may not always be sufficient to just compare ALVAO and KnowledgeOwl against one another. Even though reliable features, pricing plans and user comments are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each solution. Frequently a less known software may turn out to be an amazing choice that was distinguished with B2B awards such as our Experts’ Choice Award which proves that in spite of limited market popularity it’s a worthy contender to the solutions that rule the market.
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