What is better Alchemer or Survey2Connect? It’s easy to our scoring system to help you get a general idea which Customer Experience Management Software product is better for your business. For overall product quality, Alchemer earned 9.6 points, while Survey2Connect received 8.0 points. Meanwhile, for user satisfaction, Alchemer scored 94%, while Survey2Connect scored N/A%.
Specifics of their functions, tools, supported platforms, customer support, plus more are given below to give you a more accurate review. Keep in mind to get only the tools your company needs so as not to waste resources for tools which are redundant.
Right now, the leading products in our Survey Tools category are: Sogolytics, Qualtrics Research Core, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Survey2Connect integrates with the following business systems and applications:
SendGrid
Unifonic
SmartSMS
Ducont Route Mobile
Mobily.ws
vFirst
Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
It may not always be sufficient to simply compare Alchemer and Survey2Connect against each other. Even though specific tools, pricing and user reviews are all important and should be considered when making a final decision, you should also check out the recognition and awards won by each product. In many cases a less dominant product may turn out to be a good choice that was distinguished with industry awards such as our Exceptional Customer Support Award which proves that in spite of smaller market presence it’s a significant contender to the solutions that rule the market.
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