What is better Alchemer or piHappiness? Getting the right Customer Experience Management Software for your organization is hard with too much functions, choices, and offers to check. On the other hand, relying on our review directory will help you to streamline the selection process by reading all major services in one place.
For instance, you can compare Alchemer and piHappiness for their features and overall scores, in this case, 9.6 and 8.0, respectively. Similarly, you can see which one has higher general user satisfaction rating: 94% (Alchemer) and 100% (piHappiness) to determine which software is the better choice for your company. Don’t just pick the solution with the cheapest price, but the service that offers the best value for your money.
People who don't have much time or want a Survey Tools recommendation from our experts might want to take a look at these top choices for this year: Sogolytics, Alchemer, Qualtrics Research Core.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
No Customer Experience Management Software will manate to cater to all the requirements of a business. Though core functionalities of Alchemer and piHappiness are obviously a priority you should also thoroughly analyze the integrations supported by a given product. Very often you will already be using other types of B2B software in your company and it’s definitely more beneficial to opt for apps that integrate well with one another. If you do that you can ensure an effortless transfer of information between your teams and software used, which can really reduce time devoted to migrating between one service and the next.
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