What is better Alchemer or Cincom Synchrony? Finding the proper Customer Experience Management Software product is as straightforward as evaluating the strong and weaker functionalities and terms offered by Alchemer and Cincom Synchrony. Here it's also possible to match their overall scores: 9.6 for Alchemer vs. 7.2 for Cincom Synchrony. Or you can check their general user satisfaction rating, 94% for Alchemer vs. N/A% for Cincom Synchrony.
We suggest that you take some time to analyze their specific functions and figure out which one is the better alternative for your company. Moreover. remember to consider your company’s or industry’s special situation, for instance, a multilingual app for a global team or a mobile platform to help you work on the go.
In case you you have to quickly decide on the best Survey Tools according to our experts we advise you examine these products: Alchemer, Sogolytics, Qualtrics Research Core.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Cincom Synchrony’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Synchrony offers a powerful combination of intelligent agent guidance and a customer-focused unified desktop, your employees are equipped to deliver smarter interactions.
The apps compared on this page are only a small sample of our entire Customer Experience Management Software category and you should take into account that there could be better alternatives out there. If you would like to guarantee you make the wisest choice for your company we definitely suggest that you compare more apps first. You can also consider to check out our top 10 Customer Experience Management Software list to see which products are at the moment the best ones and dominate the market.
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