What is better Alchemer or Botmind? When comparing Alchemer and Botmind, you can easily see which Customer Experience Management Software product is the more effective choice. This guarantees that your company can select the most productive and effective application. You can examine the details, like available tools, prices, plans offered by each vendor, offer terms, and more
We also let you evaluate their all round scores to know which one looks to be more suitable. Alchemer has 9.6 points for overall quality and 94% rating for user satisfaction; while Botmind has 8.0 points for overall quality and 100% for user satisfaction. Likewise, you can also find out which vendor is more reliable by sending an email inquiry to both and find out which vendor replies without delays.
People who don't have much time or could use a Survey Tools advice from our experts may want to try out these top choices for this year: Sogolytics, Qualtrics Research Core, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
Botmind integrates with the following applications:
Zendesk
Freshchat
Intercom
FrontApp
RingCentral Engage
CMS :
Prestashop
Shopify
Magento
Wordpress
Custom CMS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative SaaS platform built to help digital customer experience companies to scale support and enhance customer experience with an AI-powered agent.
Almost as essential as features and customer support responsiveness are pricing packages provided by Alchemer and Botmind. Although price should not be a deciding aspect it’s without a doubt a key thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and painlessly scaled up every time your team expands. You should be certain you don’t opt for plans that include additional functionalities that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can often count on special pricing. You should also check out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to pay any money and gives you a solid overview of what it’s like to work with Alchemer and Botmind.
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