Messagepoint
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Voice Inbound and Aoutbound
- Automatic Outbound
- Web Chat
- Fax as Email
- Voice Mail
- Web Callback (Click2Call)
- SMS
- Multi-Channel Phone Book
- Blended Call Center
- Social Media Customer Care
- Hosted Contact Center Platform for Service Providers
- Applications
- Call Center Application Portal
- Agent Application
- Real-time Wallboard
- Supervision Tool
- Reporting Tools
- Management Tools
- Telephony Features
- Multi-Channel Communication Features
- Multi-Channel ACD Routing
- Supervision Features
Pricing Info
Pricing Info
Pricing available by quote. Contact AireContact directly for more pricing details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Point One Mortgage, AppointMate, LLC., AccessDirect, Inc.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
All interactions, from inbound and outbound calls to emails, chats, social feeds, faxes, or web call backs are streamed into a multimedia blended queue.
Company Email
sales@airecontact.com
Contact No.
Company's Address
6060 Sepulveda Blvd, Suite 220, Van Nuys, CA 91411, USA
AireContact Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Manage Customer Communications Contents in the Cloud
- Removes Dependency on Spreadsheets and IT
- Generate and Edit Content Using A Simple and Easy-To-Use Web-Based Editor
- Create Targeting Rules
- Easily Handle Contents for Different Customer Segments
- Test Contents Before They Get into Production
- Automated and Configurable Approval Workflow
- Share Content Across Communications, Systems, and Channels
- Tracking and Reporting Feature
- Intelligent Content Organization, Maintenance, and Re-Use
- Reduce Large Volumes of Communications
- Discover the Contents You Really Need
Pricing Info
Messagepoint offers three paid plans which you can avail through subscription. Here are the details:
Department Plan – By quote
- This plan is used by a specific LOB (lines of businesses), business unit, or department that is operating within a designated territory such as United States, Canada, Latin America, EMEA, and Asia-Pacific.
Enterprise Plan – By quote
- This plan is created for organizations that have multiple LOBs operating within a designated territory such as United States, Canada, Latin America, EMEA, and Asia-Pacific.
Global Plan – By quote
- Global Plan aims to serve the communications needs of multiple LOBs that are operating under the same organization across multiple designated territories.
Integrations
Messagepoint integrates with the composition and communications delivery systems and tools that you are currently using.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sun Life Financial, AllianceData, Citibank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based customer communications management software designed to easily and quickly create, edit, test, review, share, and track contents for your customer-centric communications.
Company Email
sales@messagepoint.com
Contact No.
Company's Address
Messagepoint, Inc.
207 Queens Quay West,
Suite 802 Toronto,
ON M5J 1A7
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Almost as crucial as features and client support responsiveness are pricing packages given by AireContact and Messagepoint. Although cost should not be the sole element it’s surely an important thing to think about. You should try to find a flexible pricing package that can be matched with your team size and easily scaled up if your team expands. You should be certain you don’t pick packages that have complex tools that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can often count on more affordable prices. You should also check out a free trial or demo of each product to spend at least some time working with it. It’s a useful experience that doesn’t need you to pay any money and gives you a solid overview of what it’s like to work with AireContact and Messagepoint.
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