What is better Aircall or ShoreTel Sky? We are here to simplify the whole process of comparing Communications Software products for you. In particular, on this page you can look at the overall performance of Aircall (9.0) and contrast it with the overall performance of ShoreTel Sky (8.8). You can also match their overall user satisfaction rating: Aircall (100%) vs. ShoreTel Sky (98%).
What’s more, you can read their functions thoroughly to find out which product can better tackle your company’s requirements. In general, any business app has to let you to comfortably see the big picture, all the while offering you easy access to the details.
Those of you who are pressed for time or could use a Business Phone Systems advice from our team may want to investigate these top choices for the current year: Axon Virtual PBX, Comcast Business VoiceEdge®, RingCentral.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
Both Aircall and ShoreTel Sky were evaluated by a panel of independent SaaS experts who prepared a detailed analysis of all important elements of every solution. Their total rating was prepared by means of unique SmartScore model which gives a separate partial score to every factor including: main features, client support, mobile support, security, customer satisfaction as well as market presence. We are aware that useful features are not the only thing essential to a business so we make sure we pay attention to all aspects of a solution prior to coming up with its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
