What is better Acquire or Get Satisfaction? Getting the perfect Customer Support Software product is all about cross-checking different solutions and figuring out the top program for your specific needs. Our unique process will give you a quick look at the general rating of Acquire and Get Satisfaction. For all round quality and performance, Acquire scored 8.5, while Get Satisfaction scored 7.4. On the other hand, for user satisfaction, Acquire earned 99%, while Get Satisfaction earned 96%.
Below you can also look at their characteristics, terms, plans, etc. to see which software will be more suitable for your company. One key element to evaluate is if the application can toggle on/off permissions on different types of users to protect any confidential company data.
Users who don't have much time or could use a Customer Support Software advice from our team might want to examine these top choices for this year: Freshdesk Omni, Zendesk, Freshdesk.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
In the event you continue having doubts about which software will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are quite often a sign of how popular each product is and how large is its online presence. For instance, in case of Facebook Acquire has 98 likes on their official profile while Get Satisfaction profile is liked by 16654 users.
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