What is better Acquire or Get Satisfaction? Getting the perfect Customer Support Software product is all about cross-checking different solutions and figuring out the top program for your specific needs. Our unique process will give you a quick look at the general rating of Acquire and Get Satisfaction. For all round quality and performance, Acquire scored 8.5, while Get Satisfaction scored 7.4. On the other hand, for user satisfaction, Acquire earned 99%, while Get Satisfaction earned 96%.
Below you can also look at their characteristics, terms, plans, etc. to see which software will be more suitable for your company. One key element to evaluate is if the application can toggle on/off permissions on different types of users to protect any confidential company data.
We know that not all businesses have the time to scrutinize a large number of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
In the event you continue having doubts about which software will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are quite often a sign of how popular each product is and how large is its online presence. For instance, in case of Facebook Acquire has 98 likes on their official profile while Get Satisfaction profile is liked by 16654 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
