Acefone
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud-hosted phone system
- Intuitive online portal
- Free company and local phone numbers
- Call redirect
- Call screening
- Automated or manual call recording
- Custom call alerts and ringing strategies
- Interactive voice response
- Custom call alerts to email or message
- Detailed call analytics
- Campaign reports
- Call monitoring
- Call conferencing
- Group extensions
- Call blocking
- Call twinning
- Call flipping
- Virtual receptionist
- Music on hold
- Plug-and-play functionality
- Automatic updates
Pricing Info
Pricing Info
Acefone offers two plans for businesses to choose from:
Basic – $12.99/user/month or $9.99/user/month (billed annually)
- Business phone number
- Unlimited inbound minutes
- Voicemail to email
- Call forwarding
- Mobile, desktop, and web apps
- 24/7 customer support
Premium – $23.99/user/month or $17.99/user/month (billed annually)
All inclusions of the Basic plan plus:
- Unlimited outbound minutes
- IVR (virtual receptionists)
- Call analytics and scheduled reports
- Real-time call monitoring
- Call recording
- Integration with Salesforce, Zoho, Hubspot, and more
- Free number porting
Integrations
Integrations
Acefone integrates with the following applications and platforms:
- Zoho CRM
- Salesforce
- HubSpot
- Microsoft Dynamics 365
- Bitrix24
- Freshworks
- Freshdesk
- Pipedrive
- Zendesk
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Acefone is an intuitive hosted phone system. It helps businesses focus on their priorities—be it sales, customer service, or remote collaboration—whether from the office or a digital workspace. Find success with solutions like free phone or virtual numbers, and features like call recording, virtual receptionist, and automated reports. All this and more from just $9.99 per user per month.
Company Email
contact@acefone.com
Contact No.
Company's Address
Acefone
3 Willow Close, Holborough Lakes, Kent, England ME6 5FA
Great Britain
Acefone Comparisons
Popular Acefone Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
QueueMetrics-Live Comparisons
Popular QueueMetrics-Live Alternatives
If you continue having doubts about which app will perform best in your case it might be a good idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular each app is and how wide is its online presence. For instance, in case of Facebook Acefone has 52 likes on their official profile while QueueMetrics-Live profile is liked by 1827 users.
Page last modified