What is better Acefone or CloudTalk? If you want to have a quick way to decide which Business Phone Systems product is better, our proprietary method gives Acefone a score of 8.7 and CloudTalk a score of 8.5 for total quality and performance. Furthermore, Acefone is rated at 92%, while CloudTalk is rated 100% for their user satisfaction level.
You can also compare their product details, including functions, tools, options, plans, prices, and many more. See whether the solution lets you to customize some of its workflows to guarantee the app fits your own business processes.
Users who don't have much time or would like to get a VoIP Software suggestion from our experts might want to take a look at these top choices for this year: Slack, 8×8 VoIP Phone Service, RingCentral.
Acefone integrates with the following applications and platforms:
Zoho CRM
Salesforce
HubSpot
Microsoft Dynamics 365
Bitrix24
Freshworks
Freshdesk
Pipedrive
Zendesk
SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acefone is an intuitive hosted phone system. It helps businesses focus on their priorities—be it sales, customer service, or remote collaboration—whether from the office or a digital workspace. Find success with solutions like free phone or virtual numbers, and features like call recording, virtual receptionist, and automated reports. All this and more from just $9.99 per user per month.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
In case you are still having doubts about which service will work best for your company it may be a sound idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular each software is and how wide is its online presence. For instance Acefone Twitter profile has currently 90 followers. At the same time CloudTalk Twitter is followed by 14 users.
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