3CX
vs3CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Hosted, On-Premise or in Private Cloud
- Plug and Play With IP Phones, Gateways & SIP Trunks
- Website Live Chat plugin
- Answer Facebook and WhatsApp messages from 3CX
- Unified Communications Made Easy
- See Presence of Colleagues
- Instant Messaging / Text Chat
- WebRTC Web Conferencing
- Save Time & Money with Feature-Rich Web Conferencing
- Cut Travel Costs
- Slash Phone Bills and Communications Costs
- Free Interoffice Calls
- Cheaper Call Costs for Customers using DID and IP Telephony
- No Per Extension Licensing, One Low Price Per PBX
- Click To Call and CRM Integration
- Automatic Phone Number Detection
- Call Directly from CRM
- Configurable Extension
- Android and iOS VoIP Clients
- Free forever for up to 10 users
Pricing Info
Pricing Info
3CX offers several SMB and enterprise pricing plans for all users to choose from. The plans are can be availed either through annual subscription or perpetual licensing, and the pricing varies based on the edition/version you’ll purchase and the number of simultaneous calls you need.
Normally, 1 simultaneous call per 3-4 extensions is sufficient and required. So, if your company has 50 extensions you need to purchase a plan or call license dedicated to 16 simultaneous calls. In addition, if you choose to avail the system through perpetual licensing, you need to subscribe to a yearly maintenance plan and pay for its corresponding maintenance fee.
You can also upgrade to increase the number of simultaneous calls you can handle in the edition/version you purchased (capacity upgrade) or change to another version (version upgrade). Please visit 3CX’s official website to check the upgrade pricing. Meanwhile, here are the details for 3CX’s SMB and enterprise pricing plans:
3CX Annual License/Subscription Plans
3CX StartUP – Perpetually free for up to 10 users
- Hosted on Cloud
- 1 Ring Group
- 1 Auto Attendant
- 3CX Talk / Meet Links
- Mobile & Desktop Apps
- Video Conferencing
- (Up to 25 participants)
- Team Messaging
- Live Chat
- WhatsApp Integration
3CX StartUP Pro – 10 users $175 (annual license)
3CX StartUP Pro – 20 users $275 (annual license)
3CX StartUP Pro for 11 or more users includes:
- Everything in Free plus…
- Choose SIP Trunk
- Multi-level IVR
- Call Queues
- Busy Lamp Field (BLF)
- Voicemail-to-text
- Holiday & Business Hours Routing
- Call & Chat Reporting
- Listen in, Whisper, Barge in
Annual License 4 Simultaneous Calls Pro – $145
Annual License 4 Simultaneous Calls Enterprise – $180
Annual License 8 Simultaneous Calls Pro – $265
Annual License 8 Simultaneous Calls Enterprise – $325
Annual License 16 Simultaneous Calls Pro – $595
Annual License 16 Simultaneous Calls Enterprise – $735
Annual License 32 Simultaneous Calls Pro – $1,195
Annual License 32 Simultaneous Calls Enterprise – $1,475
Annual License 64 Simultaneous Calls Pro – $2,395
Annual License 64 Simultaneous Calls Enterprise – $2,955
Annual License 128 Simultaneous Calls Pro – $4,945
Annual License 128 Simultaneous Calls Enterprise – $6,100
To learn more about other simultaneous call pricing plans, visit the site.
Pro Plan features include:
- Hosted in your Private Cloud: Amazon, Google, Azure
- Microsoft 365 Integration
- CRM Integration
- Call Queues
- Auto Attendant
- Voicemail Transcription
- Chat & Call reports
- Call Recording
- Listen in, Whisper, Barge in
- Hot Desking
- SMS & MMS
- Video Conferencing
- (Up to 100 participants)
- Live Chat
- WhatsApp Integration
- Hotel PBX
- Call Flow Designer
Enterprise Plan features have:
- Everything in PRO plus…
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing
- (Up to 250 participants)
- Custom IP Phone Logo
Integrations
Integrations
3CX integrates with the following property management systems, hotel software solutions, CRM tools, communications systems, and other third-party applications:
- Microsoft Outlook
- Salesforce
- Microsoft Dynamics
- Act!
- Google Contacts
- MS Exchange
- Office 365
- Exact
- Freshdesk
- Datev
- Zendesk
- Nutshell
- Vtiger
- EBP
- InnQuest roomMaster 2000
- Fidelio-Opera
- MICROS-Fidelio
- Fidelio
- Protel
- Brilliant Hotelsoftware
- Ascendview Monitoring Solutions
- Acarda Outbound Call Center
- Deerfield.com
- JBHworks
- MDLsolutions Dialer
- Tenfold
- VoIPTools
- WatchGuard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Harley Davidson, Pepsi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A software-based and open standards IP PBX phone system that enables organizations and companies to leverage their existing IP phones, softphones, gateways, and SIP trunks; set up a unified communications solution on any environment, boost agent productivity, easily host webinars and online meetings from a web browser, enhance mobile communications, and reduce telco costs.
Company Email
info@3cx.com
Contact No.
Company's Address
3CX
1, 28th October Avenue
303 Engomi Business Center, 2414 Nicosia
Cyprus
3CX Comparisons
Popular 3CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Routing
- Call Forwarding
- Find Me/Follow Me
- Call Blasting
- Call Recording
- Conference Calls
- Call Que Management
- Unlimited Extensions
- Call Barge In
- Virtual Receptionist
- Caller ID
- Music on Hold
- Load Balancing
- Predictive Dialer
- Scheduled Call Back
- Custom Call Dispositions
- Real-Time Call Reporting
- Toll-Free Numbers
- DID Numbers
- Unified Messaging
- Remote Access
Pricing Info
The Real PBX charges fees when your customers call you using international toll-free numbers or local numbers provided by the virtual PBX service. The fees vary based on the location of your business or the location of the calling devices you connected to the VoIP PBX phone system.
Here are pricing plans available to users in the US, Canada, UK, and Australia. Please refer to the official website of The Real PBX if you’re business is located in a different country or have branches across the globe.
Toll-Free Number
Unlimited Plan
- Unlimited Minutes
USA/Canada – $20/number/month, $39/extension/month
UK Fixed Line – $10/number/month, $89/extension/month
UK Mobile – $10/number/month, $109/extension/month
Australia Fixed Line (international 1800 numbers) – $20/number/month, $109/extension/month
Australia Mobile (international 1800 numbers) – $20/number/month, $129/extension/month
Australia Fixed Line (international 1300 numbers) – $20/number/month, $81.75/extension/month
Australia Mobile (international 1300 numbers) – $20/number/month, $96.75/extension/month
–
Minutes-Based Plan
- Incoming calls will ring the SIP or VoIP phone
USA/Canada
Starter
135 Minutes – $9/month
425 Minutes – $19/month
1100 Minutes – $34/month
1600 Minutes – $59/month
Medium
2,000 Minutes – $65/month
3,000 Minutes – $75/month
5,000 Minutes – $110/month
10,000 Minutes – $165/month
Large
20,000 Minutes – $298/month
30,000 Minutes – $390/month
50,000 Minutes – $560/month
100,000 Minutes – $1,000/month
High Volume – by quote
–
UK
Starter
150 Minutes – $15/month
350 Minutes – $34/month
800 Minutes – $59/month
Medium
1,450 Minutes – $99/month
3,285 Minutes – $210/month
5,000 Minutes -$265/month
Large
10,000 Minutes – $500/month
15,000 Minutes – $660/month
20,000 Minutes -$780/month
High Volume – by quote
–
Australia (international 1800 numbers)
Starter
150 Minutes – $9/month
305 Minutes – $34/month
1,250 Minutes – $99/month
Medium
5,000 Minutes – $200/month
10,000 Minutes – $380/month
20,000 Minutes – $740/month
Large
50,000 Minutes – $1,800/month
100,000 Minutes – $3,400/month
High Volume – by quote
–
Australia (international 1300 numbers)
Starter
150 Minutes – $6.75/month
305 Minutes – $25.5/month
1,250 Minutes – $74.25/month
Medium
5,000 Minutes – $150/month
10,000 Minutes – $285/month
20,000 Minutes – $555/month
Large
50,000 Minutes – $1,2500/month
100,000 Minutes – $2,550/month
High Volume – by quote
–
Local Number
US – $12/number/month or $115/number/year
- No setup fee
Canada – $13/number/month or $125/number/year
- No setup fee
UK – $16/number/month or $154/number/year
- No setup fee
Australia – $15/number/month or $144/number/year
- No setup fee
Integrations
The Real PBX integrates your VoIP PBX phone system with the following business applications:
- Zoho CRM
- Saleforce
- SAP
- Microsoft Dynamics
- Hubspot
- MailChimp
- Social Media (e.g.,Facebook, LinkedIn, & Twitter)
- Paypal
- Sage
- QuickBooks
- Kayakp
- Zendesk
- Desk.com
- Microsoft Office
- Google Apps
- Shopify
- Slack
- DocuSign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chidrupi Consultancy Services Pvt. Ltd., RadixInfo Telecom, Kashyap Cyber Hub
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The Real PBX is a suite of communication solutions that improves how your business connects with customers around the world.
Company Email
sales@therealpbx.co.uk
Contact No.
Company's Address
The Real PBX Limited
3 Willow Close, Holborough Lakes Snodland,
Kent, ME65FA
United Kingdom
The Real PBX Comparisons
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No Customer Support Software will manate to cater to all the requirements of a business. While key functionalities of 3CX and The Real PBX are important you should also carefully examine the integrations offered by every product. Quote frequently you will already be working with some other SaaS software in your company and it’s much better to choose software that integrate well with each other. With that approach you will be able to be certain of a reliable transfer of data between your teams and software used, which can really reduce time devoted to migrating between one service and the other.
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