Comcast Business VoiceEdge®
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Hosted, On-Premise or in Private Cloud
- Plug and Play With IP Phones, Gateways & SIP Trunks
- Website Live Chat plugin
- Answer Facebook and WhatsApp messages from 3CX
- Unified Communications Made Easy
- See Presence of Colleagues
- Instant Messaging / Text Chat
- WebRTC Web Conferencing
- Save Time & Money with Feature-Rich Web Conferencing
- Cut Travel Costs
- Slash Phone Bills and Communications Costs
- Free Interoffice Calls
- Cheaper Call Costs for Customers using DID and IP Telephony
- No Per Extension Licensing, One Low Price Per PBX
- Click To Call and CRM Integration
- Automatic Phone Number Detection
- Call Directly from CRM
- Configurable Extension
- Android and iOS VoIP Clients
- Free forever for up to 10 users
Pricing Info
Pricing Info
3CX offers several SMB and enterprise pricing plans for all users to choose from. The plans are can be availed either through annual subscription or perpetual licensing, and the pricing varies based on the edition/version you’ll purchase and the number of simultaneous calls you need.
Normally, 1 simultaneous call per 3-4 extensions is sufficient and required. So, if your company has 50 extensions you need to purchase a plan or call license dedicated to 16 simultaneous calls. In addition, if you choose to avail the system through perpetual licensing, you need to subscribe to a yearly maintenance plan and pay for its corresponding maintenance fee.
You can also upgrade to increase the number of simultaneous calls you can handle in the edition/version you purchased (capacity upgrade) or change to another version (version upgrade). Please visit 3CX’s official website to check the upgrade pricing. Meanwhile, here are the details for 3CX’s SMB and enterprise pricing plans:
3CX Annual License/Subscription Plans
3CX StartUP – Perpetually free for up to 10 users
- Hosted on Cloud
- 1 Ring Group
- 1 Auto Attendant
- 3CX Talk / Meet Links
- Mobile & Desktop Apps
- Video Conferencing
- (Up to 25 participants)
- Team Messaging
- Live Chat
- WhatsApp Integration
3CX StartUP Pro – 10 users $175 (annual license)
3CX StartUP Pro – 20 users $275 (annual license)
3CX StartUP Pro for 11 or more users includes:
- Everything in Free plus…
- Choose SIP Trunk
- Multi-level IVR
- Call Queues
- Busy Lamp Field (BLF)
- Voicemail-to-text
- Holiday & Business Hours Routing
- Call & Chat Reporting
- Listen in, Whisper, Barge in
Annual License 4 Simultaneous Calls Pro – $145
Annual License 4 Simultaneous Calls Enterprise – $180
Annual License 8 Simultaneous Calls Pro – $265
Annual License 8 Simultaneous Calls Enterprise – $325
Annual License 16 Simultaneous Calls Pro – $595
Annual License 16 Simultaneous Calls Enterprise – $735
Annual License 32 Simultaneous Calls Pro – $1,195
Annual License 32 Simultaneous Calls Enterprise – $1,475
Annual License 64 Simultaneous Calls Pro – $2,395
Annual License 64 Simultaneous Calls Enterprise – $2,955
Annual License 128 Simultaneous Calls Pro – $4,945
Annual License 128 Simultaneous Calls Enterprise – $6,100
To learn more about other simultaneous call pricing plans, visit the site.
Pro Plan features include:
- Hosted in your Private Cloud: Amazon, Google, Azure
- Microsoft 365 Integration
- CRM Integration
- Call Queues
- Auto Attendant
- Voicemail Transcription
- Chat & Call reports
- Call Recording
- Listen in, Whisper, Barge in
- Hot Desking
- SMS & MMS
- Video Conferencing
- (Up to 100 participants)
- Live Chat
- WhatsApp Integration
- Hotel PBX
- Call Flow Designer
Enterprise Plan features have:
- Everything in PRO plus…
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing
- (Up to 250 participants)
- Custom IP Phone Logo
Integrations
Integrations
3CX integrates with the following property management systems, hotel software solutions, CRM tools, communications systems, and other third-party applications:
- Microsoft Outlook
- Salesforce
- Microsoft Dynamics
- Act!
- Google Contacts
- MS Exchange
- Office 365
- Exact
- Freshdesk
- Datev
- Zendesk
- Nutshell
- Vtiger
- EBP
- InnQuest roomMaster 2000
- Fidelio-Opera
- MICROS-Fidelio
- Fidelio
- Protel
- Brilliant Hotelsoftware
- Ascendview Monitoring Solutions
- Acarda Outbound Call Center
- Deerfield.com
- JBHworks
- MDLsolutions Dialer
- Tenfold
- VoIPTools
- WatchGuard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Harley Davidson, Pepsi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A software-based and open standards IP PBX phone system that enables organizations and companies to leverage their existing IP phones, softphones, gateways, and SIP trunks; set up a unified communications solution on any environment, boost agent productivity, easily host webinars and online meetings from a web browser, enhance mobile communications, and reduce telco costs.
Company Email
info@3cx.com
Contact No.
Company's Address
3CX
1, 28th October Avenue
303 Engomi Business Center, 2414 Nicosia
Cyprus
3CX Comparisons
Popular 3CX Alternatives
NOAWARDS
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Pricing:
Starting from $29.95
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Voice Mobility
- Take Business Calls Anywhere
- Never Miss a Call
- Project a Professional Image
- Read, Listen To, Or Share Business Voicemails
- Get Notifications For Incoming Calls or Voicemail Messages
- Business Call History
- Manage Contacts
- Cloud-Hosted PBX Phone System
- Superior Call Quality
- Shared Call Appearance
- Busy Lamp Field
- Automated Attendant
- PRI Trunking
- Connect to The Comcast Network
- Destination Unreachable
- Direct Inward Dial – DID
- Direct Dial Outward Dial – DOD
- Call Detail Records
- Business Voice Continuity
- Security
- International Calls
- Business Voice Continuity
Pricing Info
Comcast Business VoiceEdge® offers several SMB and enterprise pricing packages for all users to choose from. The suite is comprised of three VoIP solutions, namely Business Voice, Business VoiceEdge, and Business Trunks – PRI. Business Voice can be availed through a phone -only plan or as a part of Comcast Business Internet and TV bundled packages.
If you want a phone-only plan, you need to contact the vendor and ask for a custom quote. Here are the details for the available pricing options and Comcast Business VoiceEdge® bundled packages:
Business Voice Pricing Plans
Run Your Business With An Advanced Phone Solution
- $29.95/mo./line
- Combine your office line with our Voice Mobility functionality for seamless on-the-go communications. Add Phone to any Internet Plan.
Phone System
- Voicemail – $5/mo.
- Toll-Free Number – $10/mo.
- Directory Exclusion – $2/mo.
- Additional Basic Phone Line – $24.95/mo.
- Features Included:
- Be Anywhere
- Business Continuity
- Business Phone Features
- Call History Log
- Directory Listing
- Low-Cost Intl. Calling
- Privacy Settings
- Unlimited Nationwide Calling
- Hunt Groups
- Call Forwarding
- Caller ID
- Distinctive Ring/Priority Alert
- Music On Hold
- Sequential and Simultaneous Ring
Combine Your Phone Lines with Reliable Internet
Starter Internet
- Internet – $69.95/mo. – Billed Monthly
- Internet + Phone – $84.90/mo. -Billed Monthly
- 1-2 Employees/25 Mbps Speed
- Ideal For:
- Basic business needs
- Email and communication
- Web browsing
- Add-Ons and Phone Details
- Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
- WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
- Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.
Deluxe 75 Internet
- Internet – $99.95/mo. – Billed Monthly
- Internet + Phone – $114.90/mo. -Billed Monthly
- 5-7 Employees/75 Mbps Speed
- Ideal For:
- Online collaboration among multiple users
- Data backups
- Moderate file sharing
- Add-Ons and Phone Details
- Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
- WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
- Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.
Deluxe 150 Internet
- Internet – $139.95/mo. – Billed Monthly
- Internet + Phone – $154.90/mo. -Billed Monthly
- 10+ Employees /150 Mbps Speed
- Ideal For:
-
High-growth businesses
-
Significant online activity and frequent file sharing
-
Hosting websites and running backup servers
-
- Add-Ons and Phone Details
- Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
- WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
- Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.
Deluxe 250 Internet
- Internet – $199.95/mo. – Billed Monthly
- Internet + Phone – $214.90/mo. – Billed Monthly
- 12+ Employees/250 Mbps speed
- Ideal For:
-
Ecommerce sites
-
Video conferencing & video streaming
-
Extensive employee & customer WiFi usage
-
- Add-Ons and Phone Details
- Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
- WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
- Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.
Business Internet 1 Gig
- Internet – $499.95/mo. – Billed Monthly
- Internet + Phone – $514.90/mo. – Billed Monthly
- 12+ Employees/Up to 1,000 Mbps Speed
- Ideal For:
- Connecting more users and devices in real time
- Processing multiple card transactions faster
- Getting large files, videos, reports, images, invoices, records more quickly
- Running more cloud-based apps, services, and backups – all at the same time
- Add-Ons and Phone Details
- Static IP Addresses – Static IPs are for businesses that need a permanent IP address for advanced functions like running a web or mail server or utilizing a VPN.
- WiFi Pro – Access highly customizable features and a suite of advanced capabilities to help you promote, protect, and manage your business.
- Business Phone with Voice Mobility – A powerful phone solution with unlimited nationwide calling and mobile features to keep you connected to your business lines while on-the-go.
Complete Your Bundle By Choosing A TV Plan
Starter Internet + Voice Mobility + Select TV
- $104.85/mo.
- Great for business switching from DSL
- Ideal for 1-2 Users
- Unlimited local and nationwide long distance calling with 35+ advanced calling features
- TV with up to 50 channels
Deluxe 75 Internet + Voice Mobility + Select TV
- $134.85/mo.
- Download large files and stream video
- Ideal for 6 users
- Unlimited local and nationwide long distance calling with 35+ advanced calling features
- TV with up to 50 channels
Business VoiceEdge Pricing Plans, Features, and Add-Ons
- 5-9 Phones – $44.95/mo./seat
- 10-19 Phones – $39.95/mo./seat
- 20+ Phones – $34.95/mo./seat
- New seats require a one-time installation fee of $29.95 per seat.
- Features:
- Seat Type Features
- Comcast Business App
- Superior Call Quality
- Shared CAll Appearance
- Busy Lamp Field
- Automated Attendant
- Add-Ons:
- Call Queue Agent -Basic
- Receptionist Console
- Additional Voicemail Boxes
Business Trunks – PRI Features
- Destination Unreachable
- Direct Inward Dial – DID
- Direct Dial Outward Dial – DOD
- Call Detail Records
- Business Voice Continuity
- Security
- International Calls
- Business Voice Continuity
Integrations
Comcast Business VoiceEdge® supports integration with the following business applications:
- Salesforce
- Skype for Business
- Google Chrome
- Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Edge One Media, Musikaar, BrightWell Talent Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A scalable, reliable, and cost-effective business phone system and VoIP solution that provides organizations and companies with the capability to manage voice calls and voicemails from their mobile devices, set up a cloud-hosted PBX phone system which offers call routing, call quality monitoring, and automated attendant features; and connect to the Comcast VoIP Network using trunks to ensure business voice continuity.
Company Email
Contact No.
Company's Address
Comcast Corporation
Comcast Center
1701 JFK Boulevard
Philadelphia, PA 19103
USA
Comcast Business VoiceEdge® Comparisons
Popular Comcast Business VoiceEdge® Alternatives
Please pay attention to the fact that even though both 3CX and Comcast Business VoiceEdge® may offer a reliable set of features each solution could be designed for a different business size. If you are comparing features you should focus on a business type they are aimed at. Certain functionalities might scale up well for huge enterprises but if you own a small or medium business it’s usually more sensible to stay away from paying for advanced features that you might never actually use.
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